AliceKlaar
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As I have left the forum you will need to guess the question from the title
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Shared email inbox - Is outlook & SBS the only MS answer
- Thread starter AliceKlaar
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mraikes
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Gmail?
Accessible by everyone.
Can receive all accounts into one inbox.
Can be set to automatically reply using whatever address a message was sent to originally - so replies to messages sent to dave@domain still come from dave@domain (or sales@domain or whatever) even though it's a shared inbox.
Lots of storage.
Platform independent.
Easily accessible w/smartphones.
Free.
Accessible by everyone.
Can receive all accounts into one inbox.
Can be set to automatically reply using whatever address a message was sent to originally - so replies to messages sent to dave@domain still come from dave@domain (or sales@domain or whatever) even though it's a shared inbox.
Lots of storage.
Platform independent.
Easily accessible w/smartphones.
Free.
Frank
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Sounds like Exchange would be a good option, but it doesn't necessarily have to be with SBS. Have you looked into any hosted Exchange services?
Also, while reading that, the first thing that popped into my mind about the emails being downloaded from one user first, then being unavailable to the other user, was the "Leave a copy of messages on the server" option. Why aren't they using that option for the time being, at least until you come up with a better solution?
Also, while reading that, the first thing that popped into my mind about the emails being downloaded from one user first, then being unavailable to the other user, was the "Leave a copy of messages on the server" option. Why aren't they using that option for the time being, at least until you come up with a better solution?
Paul Rodgers
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SBS would fix that, but that seems like overkill.
My over complicated idea:
You could see if the sales account could forward to everyones individual account first. That way everyone gets a copy. Whoever responds can then change the from address to the original sender and cc the sales account. That will let everyone know an email has been responded to.
My over complicated idea:
You could see if the sales account could forward to everyones individual account first. That way everyone gets a copy. Whoever responds can then change the from address to the original sender and cc the sales account. That will let everyone know an email has been responded to.
I wonder if using IMAP might suit this situation so that the mailboxs sync. But i suppose that is only a possiblity if their host supports it.
Another option which is cheaper than Exchange would be to use somthing like hMailServer which is free. http://www.hmailserver.com/
I use this on my WHS box and it downloads all my mail for 2 domains via POP3, I then collect the mail using Outlook and IMAP so that my laptop and desktop are always synced.
Another option which is cheaper than Exchange would be to use somthing like hMailServer which is free. http://www.hmailserver.com/
I use this on my WHS box and it downloads all my mail for 2 domains via POP3, I then collect the mail using Outlook and IMAP so that my laptop and desktop are always synced.
wimwauters
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Spot on. They just need to use something like IMAP or a webbrowser-based email interface. If their current email/domain setup does not allow for that, setup a google mail account: it can receive any @businessname.com POP email.
If they grow beyond 5 people with big attachments, then consider SBS or hosted exchange, or alternatives like Zimbra.
Hosted Exchange would be the best solution as it will let you setup the accounts on multiple PC's and they would all be synchronized in Outlook.
I would ask the client if they would benefit from being able to share contacts, calendars, tasks, and public folders, as well as sync with mobile devices. If the answer is yes, Exchange is the the way to go. If they say no, I only want to share the email, then you could go the gmail route or get an app called Osasync. Osasync will let you do basically what Exchange does except it works with your POP profiles in Outlook. It can be buggy. I have only used it once and ultimately ended up switching the client to Hosted Exchange.
I would ask the client if they would benefit from being able to share contacts, calendars, tasks, and public folders, as well as sync with mobile devices. If the answer is yes, Exchange is the the way to go. If they say no, I only want to share the email, then you could go the gmail route or get an app called Osasync. Osasync will let you do basically what Exchange does except it works with your POP profiles in Outlook. It can be buggy. I have only used it once and ultimately ended up switching the client to Hosted Exchange.
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