Scan iPhone for malware

Velvis

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Someone reached out to me that they think they have malware on their iPhone.

Is there reliable scan software that can be used to detect and clean iPhones?
 
Unless their phone is jailbroken ... which if someone is asking this question, there is near zero chance their iPhone is jailbroken or infected.

iPhone and Android live in a closed loop system and without significant changes to the OS or jailbreaking it, the only thing you can install will come from the app stores which in general are vetted and approved by Apple or Google prior to their release on the App store.

If weird stuff is happening it is 100x more likely that their iCloud account has been compromised.

I wouldn't even waste my time scanning it. AV's on phones are a joke too.
 
I would beg to differ as per thinking the phone isn't infected simply because "it's a phone".

iPhones just had a (another) reckoning this year:

The vulnerability, tracked as CVE-2025-24085, resides in Apple’s Core Media framework, a software layer responsible for processing multimedia files. A "use after free" memory corruption error enabled hackers to manipulate the system into executing unstable code, granting them elevated privileges to bypass security protocols. Apple’s advisory suggests hackers weaponized the flaw through malicious apps disguised as legitimate media players. These apps likely abused the Core Media framework by triggering corrupted files, enabling attackers to infiltrate devices.

That is, watch or listen to a media file from a website, get hacked.
This vulnerability ran for over 2 years, from 2022 to Feb 2025 without a patch.

Airplay is entirely hacked and it's going to take years to patch (or never) which allows a full-takeover and remote code execution of any Airplay enabled device.

A lot of the Ransomware as a service frameworks have working iOS hacks, today, right now, that are not patched.

Bottom line is, there are a ton of vulnerabilities floating around the Dark Web for iOS, this year has been heavy on reporting a bunch of CVE's and 0-Days found on iOS - so don't let your guard down.
 
@phaZed

We also need to be realistic about the actual threat posed by and infection routes required by each one of those "tons of vulnerabilities." Some of the CVEs I've read have me saying, "Yeah, but the confluence of events necessary for this to actually happen is very unlikely." Others are just the opposite, and those are the kind that tend to become emergency security patches.

I'd say, generally speaking, the probability of an infected iPhone or Android device is, relative to a Windows machine or even a Mac (which is lower risk than Windows), is small.

So far, every instance I've had to deal with in regard to the belief that "my phone has been hacked" has not borne that out. These days, I'm happy to say, that even infections of Windows devices are much, much fewer than they once were. When I first entered this business "for money" in 2008 a huge part of my business was disinfection from viruses/malware, and now it's virtually zero. Protection has just gotten so much better and every infection I've dealt with in the last 10 years (at least) has been the direct result of end-user action in response to something intended to trigger fear, uncertainty, and doubt that prods them into quick action without thinking. I'm even finding, which I'm really happy about, that a number of my senior citizen clients are far more "scam savvy" than they once were. I'm having a lot fewer calls of regret about having done something, and suffering the predictable results, than I have been asking me to confirm that something is likely a scam, when it almost always is. I praise my clients who make those calls to me to the high heavens and tell them to tell their friends about what they received and what they did in response.

I don't dismiss the belief out of hand, but I do probe more deeply about what is, or is not, happening and proceed accordingly.
 
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