SBS 2008 Exchange 2007 cannot receive external emails

[Magic Miguel]

I have a client who is having problems receiving external emails. They were able to reboot the server and it would allow external email to come through but this no longer works and that isn't a permanent solution in any case.

I thought it was back pressure since C: drive has about 2GB left but it appears that everything Exchange related is on D: drive with about 20GB left over.

I'm not an expert in Exchange by any means. Can anyone give me some tips to go off of? The system manager is not installed on this system.

There's nothing in Event Viewer and there is no bounce back emails or errors that come back when sending.

It looks like it actually is back pressure. I found the Exchange store on the C: drive, it is filled. Gonna create a backup and transfer it off to another drive.

 

[drjones]

Yep, soon as I saw you said C: has only 2GB free, it's back pressure.

Expand the size of that C: partition & do whatever you can to give it more space.

If their D: only has 20GB free, it's time for a new server or some additional storage.

When you free up space, all you have to do is restart the Microsoft Exchange Active Directory Topology service - that will restart all necessary exchange services, so you don't have to reboot the entire server.

Good luck!

 

[YeOldeStonecat]

Yeah sounds like more work is needed than just moving the info store to D. Shouldn't have infostore on the system volume anyways...so moving it is good. However...if D has only 20 gigs free....and how big is the infostore? How much free space you think there will be if you move it to D? What else can you free up on the D drive?

Have all end users do some serious mailbox maintenance, and then run an offline defrag /d on it to bring it down in size.

 

[RicChapman]

To get your client up and running quickly you'll need to install a decent sized hard disk (or a couple), move the MailStore and PublicStore (if used) to the new disk(s).

At this point I'd move the paging file to another disk, any place it will fit. If the RAM and the paging file haven't been adjusted then you'll find that the paging file will eat up a fair chunk of disk space. Reboot and your good to go.

This at the very least will give you some breathing room to future proof your clients setup.

 

[Magic Miguel]

It was back pressure, moved the queue data store and logs off the main drive and all is well. Definitely will be adding more storage to the server. Also I was wrong, most important Exchange stuff is on D: but yes only 20GB left. There was some logs and other various Exchange on C: which did not like the 2GB free at all. Not much I can clear up on C: either.

 

[YeOldeStonecat]

Not much I can clear up on C: either.

If it's SBS...yes there is. Often lots of log files, esp in IIS...and system database files that can be shrunk (MDB).

 

[Magic Miguel]

If it's SBS...yes there is. Often lots of log files, esp in IIS...and system database files that can be shrunk (MDB).

Gotcha, will look into this. Thanks again!