Samsung drive st1000lm024 reporting smart failure

[computerdoc]

Crystal Disk is reporting that the drive status is caution. The only failure is current pending sector count. Seatools drive self test and short generic passed. Can this problem be repaired?

 

[Markverhyden]

Repair? Why in the world would you want to "repair" a HD that retails for around $65?

 

[Pixelated Tech]

Agreed with @markverhyden. Source a new drive and get some labor out of this. Bad sectors generally get worse.

 

[computerdoc]

If it's not a risk and easy to repair, wouldn't it pay to do that rather than go through a recloning?

 

[Pixelated Tech]

Bad sectors are risks. A bad sector is a specific portion of storage space on your hard drive that has become corrupted/unreadable and no longer allows you to read or write data to that section. Having a single bad sector or even a few bad sectors does not normally render your hard drive unusable, but over time, erroneous sectors tend to multiply and the more of them you have, the more problems you'll have in accessing data from your drive. Cloning and recovering form that clone is your best bet earlier on as it increases your chances of data recovery with less stress on the drive. Preventative support over reactive support wins every time.

 

[computerdoc]

Ok, thanks for the insight

 

[ZenTree]

Plus going through a recloning is not exactly a chore. You're saving time and money for you and the client in the long run by just replacing it. For the cost of a drive it's not worth it. Advise the customer that the drive is working but slowly on its way out. Whilst you're at it, use it as an upsell opportunity for backups if they are not already doing it.

 

[DataMedics]

The only failure is current pending sector count

That's one of the only two S.M.A.R.T. factors that actually matters. Backup data, replace drive, and toss the piece of junk in the basket.