tlaybourn
Member
- Reaction score
- 8
- Location
- King's Lynn, UK
Hello
I have a problem replacing a drive in an Acer laptop.
Customer brought me a Acer Aspire 5732Z Windows 7 netbook with IE funnies and a problem installing SP1.
sfc /scannow failed.
Drive failed extended test in Gsmartcontrol.
As drive is not completely broken I clone without problem to WD3200BVT 320GB and reboot on the new drive.
I decide to do a Windows 7 upgrade install over the existing installation using a std Windows 7 DVD.
During the reboot stage I get the message "Windows Setup could not configure Windows on this computer's hardware". Looks like KB2466753 indicates the problem with an out of date RST driver and Advanced Format.
Sure enough when I attempt to clean install Windows 7 from the DVD it only works when I install the latest Intel RST driver at install time.
Problem with this is the licence key is worn away on the COA sticker, so can't stay with this.
Other things tried:
Clean install from recovery partition, same error.
Used WD Align after re-cloning to no avail.
Also tried upgrade install with W7 SP1 DVD, same error.
Any ideas how to get a good copy of Windows 7 back on this laptop?
Thanks.
I have a problem replacing a drive in an Acer laptop.
Customer brought me a Acer Aspire 5732Z Windows 7 netbook with IE funnies and a problem installing SP1.
sfc /scannow failed.
Drive failed extended test in Gsmartcontrol.
As drive is not completely broken I clone without problem to WD3200BVT 320GB and reboot on the new drive.
I decide to do a Windows 7 upgrade install over the existing installation using a std Windows 7 DVD.
During the reboot stage I get the message "Windows Setup could not configure Windows on this computer's hardware". Looks like KB2466753 indicates the problem with an out of date RST driver and Advanced Format.
Sure enough when I attempt to clean install Windows 7 from the DVD it only works when I install the latest Intel RST driver at install time.
Problem with this is the licence key is worn away on the COA sticker, so can't stay with this.
Other things tried:
Clean install from recovery partition, same error.
Used WD Align after re-cloning to no avail.
Also tried upgrade install with W7 SP1 DVD, same error.
Any ideas how to get a good copy of Windows 7 back on this laptop?
Thanks.