Replacement parts for HP OfficeJet Pro 8625

H

Haole Boy

Active Member
Reaction score
190
I have a customer with an HP OfficeJet Pro 8625 where the ethernet jack is broken. The tab that keeps the the RJ45 connector from falling out of the ethernet jack is broken off. I've been doing various google searches and can't find anyplace that has a parts listing for this printer or any disassembly directions.

Does anyone know where I can find replacement parts for an HP printer? It looks like this printer costs about $480, so it makes financial sense to fix this rather than just buying a new one.

Mahalo,

Harry Z
 
I would disassemble the printer to get to the network card. I think that might be a separate board for the inputs. Then you can fashion a fix for it or perhaps get a part number off the board if it has it and look for a replacement. Might be worth doing considering the price. Heres a video on a similar model from UT:


Here is another but its in spanish I think.


JMO, I consider all injets throw away. Its a real bummer to throw away the printer for just this little issue. Thats why (combined with price) I would at least attempt a tear down and repair.

For less money the customer could have walked into a decent Brother MFC toner cartridge printer instead.

Best of luck
 
NJW said:
You'd likely have to buy a female Ethernet connector, so Google 'ethernet port saver' and glue one of those in place.
Click to expand...

This one right here. Simple & effective. These things are not made to disassemble, so a "proper" fix is likely to be obnoxious, with a good risk of breaking something else during the process. The ports are in the back of the printer, so no one will see the repair anyway, and it only has to last the couple of years this thing has in remaining life. Why take the long road when this shortcut is available?

I once "saved" an old laser printer that had a ripped fuser sleeve. The whole fuser was $400, and I found new sleeves from a firm in China - 2 for $9 with $30 shipping I think. It took me about 3 hours to replace it (I billed an hour plus parts). It worked great, but about a week later, a high-pitched squeal developed somewhere in the paper path - the client couldn't stand to have it on their desk. This was a hail mary repair, so they didn't hold me responsible, but it drove home a lesson about fixing devices not normally on your menu. I still have that second sleeve somewhere in my junk room in case you happen to have an 1990s HP laserjet II. :-)
 
Porthos said:
Glue a small cable to it and create an extension. Put a good female jack on the end.
Click to expand...
There you go~! That particular printer sells for around $400 (stateside) and in my opinion I would put it in the throw-away class (recycle, that is) if something like this happened. However, making an extension with a female jack on the termination would do it too~!!

(tilde "~" finger is BIG!
 
NJW said:
You'd likely have to buy a female Ethernet connector, so Google 'ethernet port saver' and glue one of those in place.
Click to expand...

I had never heard of these. Great suggestion! Have one on order now. Thanx!

coffee said:
I would disassemble the printer to get to the network card. I think that might be a separate board for the inputs. Then you can fashion a fix for it or perhaps get a part number off the board if it has it and look for a replacement. Might be worth doing considering the price.
...
JMO, I consider all injets throw away. Its a real bummer to throw away the printer for just this little issue. Thats why (combined with price) I would at least attempt a tear down and repair.

For less money the customer could have walked into a decent Brother MFC toner cartridge printer instead.
Click to expand...

Well, I was hoping to find a pointer to a document with the part number. Guess only HP repair center has these.

Usually I also consider an inkjet a disposable item, but since this one is about 4x the price of most of my customer's inkjets, I'd like to repair it if I can.

To me, all inkjet printers are more or less the same. What's "better" about the Brother MFC toner cartridge printer?

Markverhyden said:
... Alternatively they do have USB to ethernet adapters print servers as well.
Click to expand...

This will be my Plan "B" (going to try the ethernet port saver and some glue solution as Plan "A")

Mahalo for all the responses! Very much appreciated!

Harry Z
 
Markverhyden said:
http://www.partshere.com/online/detail.asp?partno=D7237A-Formatter
Click to expand...

I'll have to bookmark that site. From the description, I'm not sure that's the part I would need, but at $160 my customer won't be interested. Mahalo for taking the time to find this and respond.

johnrobert said:
They don't usually come out unless you pull on it.

Tape it in, you are making work
Click to expand...

Mahalo for responding. It is currently taped, and it's losing connectivity constantly. This printer has a lot of lateral inertial and the table it sits on is not the most stable piece of furniture. So, the printer sways back and forth while printing, and the connection gets loose. I will be gluing in the port saver mentioned above.
 
Haole Boy said:
So, the printer sways back and forth while printing, and the connection gets loose.
Click to expand...

Ahh. Now we know how it was broken in the first place - haha. It's been a while, but I ran into a setup like this at a residential site. The desktop tower was on the floor next to the desk, and the ramshackle table was next to the tower. When printing something, the table banged into the tower on each oscillation - why that hard drive hadn't failed, I'll never know. :eek:
 
You must log in or register to reply here.

Similar threads

A
My PC Toolkit - VERY LONG LIST
Replies
14
Views
3K
kagman
kagman
Back
Top