K
Kaizen
Guest
We have a client with office 2013 home and student that needs to be reinstalled. They have a card with a standard 25 character office key. They do not remember the account they set it up with originally. Microsoft has not been any help. Can this be downloaded somewhere and just install it normally(like old versions) and enter the valid product key?
One more thought: when we try and redownload it by typing it in on the office.com/setup page after creating a new account, it says it is an invalid key(it is genuine). I think this is because we tried to set it up with a second microsoft acocunt(I realize that might not be good).
One more thought: when we try and redownload it by typing it in on the office.com/setup page after creating a new account, it says it is an invalid key(it is genuine). I think this is because we tried to set it up with a second microsoft acocunt(I realize that might not be good).
