Recommended Dell laptops for durability?

[Velvis]

A client has been having some issues with some Dell laptops hinges snapping off from the plastic frame essentially making them useless to open and close and thus unable to transport them from home to office.

Does Dell make sturdier laptops but not necessarily "high end" specs wise?

They just need a basic laptop but something that physically will stand up to daily transport.

 

[lan101]

I don't know if that exists with dell anymore. I'm scared to recommend any higher end dells to clients for fear of the damn hinges being junk. It's been a problem since at least late 2021 early 2022 I'd say with anything in the inspiron especially. I believe some of the latitude series lines had the same issues. I just can't in good faith recommend any dell laptops now because of it.

I'm convinced at this point they want to ruin the company long term with this junk lol.

 

[thecomputerguy]

A client has been having some issues with some Dell laptops hinges snapping off from the plastic frame essentially making them useless to open and close and thus unable to transport them from home to office.

Does Dell make sturdier laptops but not necessarily "high end" specs wise?

They just need a basic laptop but something that physically will stand up to daily transport.

I stock Dell Pro Laptops and Dell Pro Plus Laptops

The Dell Pro Laptops are fine they aren't great ... I'd chalk them up to the Latitude 3000 series ... plasticky kinda junky.

The Dell Pro Plus Laptops are much higher quality and I'd amount them to the Latitude 5000 series.

My typical Pro laptop is this: https://www.dell.com/en-us/shop/deals-for-business/dell-pro-16-laptop/spd/dell-pro-pc16250-laptop

i5
16GB
512GB

Pro Plus is this: https://www.dell.com/en-us/shop/dell-laptops/dell-pro-16-plus-laptop/spd/dell-pro-pb16250-laptop
i7
32GB
1TB

Prices are F'n insane right now I used to get the pro plus at $1400 now it's $2100 thru Tech Data.

 

[fincoder]

A client has been having some issues with some Dell laptops hinges snapping off from the plastic frame essentially making them useless to open and close

A common problem with all brands of consumer laptops. What models did your client have with this problem? I have rarely seen any hinge issues with business-grade Dells (or business-grade Lenovo/HP).

A distributor that supplies Dell business laptops has these categories:
Dell Pro Essential (equivalent to previous Vostro range, not much better than consumer Inspirons)
Dell Pro (equivalent to previous Latitude 3000 range)
Dell Pro Plus (equivalent to previous Latitude 5000 range)
Dell Pro Premium (equivalent to previous Latitude 7000 range)
Dell Pro Max (equivalent to previous Precision mobile workstation range)

 

[YeOldeStonecat]

Back when I was doing Dells, it was Latitudes....5000 and 7000 models...and Precisions.
So like others mentioned...their equiv with the "rebranding" is Plus, Premium, Max.

'course I went over to the Lenovo lineup...ThinkPads...T, X, and P series. Those hinges don't break! Those laptops are built like commercial pickup trucks.

 

[lan101]

Back when I was doing Dells, it was Latitudes....5000 and 7000 models...and Precisions.
So like others mentioned...their equiv with the "rebranding" is Plus, Premium, Max.

'course I went over to the Lenovo lineup...ThinkPads...T, X, and P series. Those hinges don't break! Those laptops are built like commercial pickup trucks.

I still love the older ones...feel like the newer ones are still good but not like they once were especially at today's prices. I'll keep buying refurbed ones as long as they hold up...but I feel like they are slowly going the apple rout of disposable. Even the P series have soldered ram now I believe on all models.