Recommendation for 2011 GPU reball technician

[occsean]

Looking for someone who can reball a GPU for a 2011 MacBook Pro. While searching the forums found a link to the guy in New York who does it (https://www.rossmanngroup.com/) and have a message into him. Also found J&M Industries (http://jmindustries11.com/Pricing.html) but no real info about them

Anyone do this kind of repair or able to refer me to someone who does?

Thanks

 

[Krynn72]

The GPUs on those never need reballing. They need replacing with new chips. There are no new chips. Apple did a recall on them, so check if your model is covered at this link. If its not covered, the machine is garbage and should be replaced with a newer retina model which doesn't have this problem.

https://www.apple.com/support/macbookpro-videoissues/

 

[occsean]

Unfortunately that REP ended on 12/31/16 and according to one of my friends who works for Apple the stores are not making any exceptions to the program.

 

[Krynn72]

Unfortunately that REP ended on 12/31/16 and according to one of my friends who works for Apple the stores are not making any exceptions to the program.

They make an exception right at the bottom of the page I linked :/

The program covers affected MacBook Pro models until December 31, 2016 or four years from its original date of sale, whichever provides longer coverage for you.

And like I said, if its not covered, then yes its unfortunate, because the machine will need to be tossed and a replacement bought. Trust me, the people who will do these repairs (Louis Rossmann will refuse this repair if you haven't heard back from him yet) are essentially snake-oil salesmen. Reballing the chip doesn't repair the dead chip. If they tell you they are replacing the chip with a new one, they're lying because they are a custom made chip that Apple had Nvidia make, and neither Apple nor Nvidia will sell it to anyone. So any available are pulled from used and dead boards by hacks, or as Louis suspects are chips that failed QA and were pulled out of a dumpster at some Chinese factory. Take it from Louis Rossmann himself:

With this kind of service on these boards, you're at best going to get 30 days out of it because of incidental circumstances cause by heating the chip. You can try it yourself. Heat up the chip to around soldering temperature with a hot air gun. Probably it will work again afterwards, only to die again not long after.

 

[occsean]

Thanks for the info. Unfortunately the unit is outside of the 4 year period as well. I told the customer to call Apple Care tomorrow and nicely but forcefully plead his case. It's not a guarantee, but AppleCare has been known to escalate from Tier 1 to Tier 2 and then to Customer Relations. Customer Relations has the ability and power to issue a CS code, which is basically an exception. I think he might have a shot at getting it fixed via AppleCare with any luck

FWIW in reference to your last post. This unit is not the Nvidia failure (those were the 2008-2010 MBP or thereabouts), it is an ATI AMD chip. There is a seller on Ebay who I have used for other repair (though not apple) that states he is replacing the GPU with a new one and warranting the work for 6 months. Whether or not it is a new GPU only he knows. But then again, this seller has only redone HP units for me. Who knows. I am anxious to hear back from Louis tomorrow and get his take on the matter.

 

[mkeathley]

I have one in the shop we need to get repaired. Unfortunately we quoted a bad HDD when it came in. (It is bad) So we sold them a new SSD and a reload. But during the reload we starting have GPU issues. Looks like a used board is 450-500 on ebay. I see some repair services for a little under $200. I was hoping to find here ya'll knew someone who did fix it. I may have to give this customer a newer macbook I was fixing to sell as a refurb. Worst part is I have had it in the shop WAY to long. It was in the shop all December, I had no idea apple would have repaired it.

 

[NviGate Systems]

It's reasons such as these that myself and our sales guy don't really do Apple that much. Our boss started an account with a Mac re seller where he gets a certain % off refurb products and he sells those. But we always warn him that these things don't fare to well.

I've found Apple products to be poorly made and the worst part is that due to the high cost, people assume it's worthwhile to repair them. It's not always....