AlaDes
Active Member
- Reaction score
- 35
- Location
- White Sulphur Springs, WV
Ok Technibblers, I have a really weird laptop shutdown issue I'd like to run by everyone, just to see if any of you all have ever ran across this one yourself.
A few months ago, a customer brings in a Gateway NV59C09u to me and explains that he spilled "spirits" into the keyboard area of it and would like to have it repaired. He also explained that he had used it for a little while afterwards but eventually it would not power on. After inspecting the battery, I noticed that it had some burn marks on it and explained that it would definitely need a motherboard and a new battery and gave him a price and he told me to go ahead. I also told him that it would probably also need a keyboard as well but he said the keyboard worked just fine, so I said we would hold off on the keyboard and battery until we made sure the unit worked with the new motherboard.
I get the replacement motherboard in and the nightmare began! After getting everything reassembled, I boot the system up and immediately the system powers off after about 5 minutes with no warning. Every time, 5 minutes, no warning. So I boot to the BIOS and the same thing: 5 minutes and poof! Immediately I began disconnecting EVERYTHING from the board except the LVDS cable. As soon as the system booted, I pulled the power button ribbon to rule it out and still a no go.
Next stop, call the company up and ask for an exchange due to a defective motherboard, which they gladly did. They even cross-shipped the board for me, which was really nice. I get the new board in and the same results! OK, I'm thinking maybe it's a faulty processor, so I try changing that as well. Yeah right, still a no go.
I called the company up one more time and they nicely sent me one more replacement board and I'm like, may the third time is the charm: NOT! Same thing: The only thing I hadn't tried was battery only power because I wasn't about to buy a battery for a laptop that I didn't feel was worth it. Well, luck had it that I had one come in as a donation that had been hit by lightening and the battery fit in it, so I made sure that the battery was charged 100% and disconnected everything from the board, including the charging port, LVDS cable, and the power button ribbon once I powered the unit on. Still a no go!
Honestly guys, I have never seen the likes of this laptop. I know I must be crazy for working on this one for this long (only in my spare time), but I just can't believe I could have gotten 3 bad motherboards or 3 bad processors. I have completely eliminated EVERYTHING, except the motherboard, processor, and a power source of some kind, be it battery or A/C. It powers off suddenly like clock work after 5 minutes every single time, as if it were on a timer, and will power right back on for another 5 minutes, and so on and so forth, so that eliminates any kind of overheating. This has been the same story for all 3 motherboards and all three processors. Of course, I only tried different processors in the last 2 boards.
A few months ago, a customer brings in a Gateway NV59C09u to me and explains that he spilled "spirits" into the keyboard area of it and would like to have it repaired. He also explained that he had used it for a little while afterwards but eventually it would not power on. After inspecting the battery, I noticed that it had some burn marks on it and explained that it would definitely need a motherboard and a new battery and gave him a price and he told me to go ahead. I also told him that it would probably also need a keyboard as well but he said the keyboard worked just fine, so I said we would hold off on the keyboard and battery until we made sure the unit worked with the new motherboard.
I get the replacement motherboard in and the nightmare began! After getting everything reassembled, I boot the system up and immediately the system powers off after about 5 minutes with no warning. Every time, 5 minutes, no warning. So I boot to the BIOS and the same thing: 5 minutes and poof! Immediately I began disconnecting EVERYTHING from the board except the LVDS cable. As soon as the system booted, I pulled the power button ribbon to rule it out and still a no go.
Next stop, call the company up and ask for an exchange due to a defective motherboard, which they gladly did. They even cross-shipped the board for me, which was really nice. I get the new board in and the same results! OK, I'm thinking maybe it's a faulty processor, so I try changing that as well. Yeah right, still a no go.
I called the company up one more time and they nicely sent me one more replacement board and I'm like, may the third time is the charm: NOT! Same thing: The only thing I hadn't tried was battery only power because I wasn't about to buy a battery for a laptop that I didn't feel was worth it. Well, luck had it that I had one come in as a donation that had been hit by lightening and the battery fit in it, so I made sure that the battery was charged 100% and disconnected everything from the board, including the charging port, LVDS cable, and the power button ribbon once I powered the unit on. Still a no go!
Honestly guys, I have never seen the likes of this laptop. I know I must be crazy for working on this one for this long (only in my spare time), but I just can't believe I could have gotten 3 bad motherboards or 3 bad processors. I have completely eliminated EVERYTHING, except the motherboard, processor, and a power source of some kind, be it battery or A/C. It powers off suddenly like clock work after 5 minutes every single time, as if it were on a timer, and will power right back on for another 5 minutes, and so on and so forth, so that eliminates any kind of overheating. This has been the same story for all 3 motherboards and all three processors. Of course, I only tried different processors in the last 2 boards.
