Problem with Dell OptiPlex 790 and 3010

[River Valley Computer]

This is puzzling three of us.

We cloned a HDD from a Optiplex3010 (i3) to a SSD using Macrum.
Put it in a Optiplex 790 (i5). It comes up saying 'No boot devices......'
We then put the cloned HDD (fully functional) in the 790 - same thing.
We put the SSD into the 3010 - boots right up.
We have went into Settings and changed what we would have thought would fix it - no cigar.

What are we missing. We worked on it until 7 last night.

Help us before we revert to the the tequila bottle.

Thanks in advance.

 

[Diggs]

Secure boot BIOS settings?

 

[JoelM]

Thinking secure boot or UEFI vs Legacy. Something along those lines. Will a fresh install on the 790 boot properly?

 

[mikeroq]

Sounds like your Optiplex 3010 was booting using UEFI and your Optiplex 790 was on legacy. You didn't mention checking this in the BIOS.

When you cloned the disk you should have seen the disk was GPT and had an EFI partition.

From what I can tell the 790 needs to be on bios A05 or higher for UEFI boot with 8gb+ memory.

Check in the BIOS and see if UEFI is available.

 

[River Valley Computer]

I didn't mention the Bios but yes we have been 'operating' on it. Updated it to A22 - the latest on available. We have tried UEFI, Legacy with no luck. The 3010 was actually a little older than the 890. One thing we did notice is that the Bios on the 890 was missing 'Advanced Boot Options' under General.

 

[nlinecomputers]

Have you tried to repair the boot using Reflect’s tool? I often have to use it when I move to new hardware.

 

[HFultzjr]

Have you tried doing an "image" of the old drive and restore it to the new one"?
I agree it sounds like a BIOS setting either on the original or new one.

 

[River Valley Computer]

Yep - that is what we originally did.

 

[nlinecomputers]

This has been asked but not answered. Is the source disk formatted as MBR or GPT? Don't think it's the case here but some Dell units no longer support a legacy MBR boot. You must convert it to GPT.

 

[River Valley Computer]

This has been asked but not answered. Is the source disk formatted as MBR or GPT? Don't think it's the case here but some Dell units no longer support a legacy MBR boot. You must convert it to GPT.

It is GPT

 

[HFultzjr]

Please post a screenshot, of both systems, as as shown above. It may provide some more insight.

 

[Markverhyden]

When you boot with the SSD does it actually show up in BIOS in the boot device order?

 

[dannyict]

have you tried different brand ssd? I had kingston ssd not working in asus laptops before but other brand worked

 

[River Valley Computer]

When you boot with the SSD does it actually show up in BIOS in the boot device order?

Yes Sir. Is seems to be related specifically to the Optiplex 790s. We have 5 of them in stock as refurbished and we tried several of them and same thing.

 

[HFultzjr]

Have you tried a fresh NEW install on the 790's? Just for $hits and giggles, does that work?

 

[Blues]

I have run into at least a very similar issue back in the early days of UEFI though I believe ours would boot but So much was wrong with the image that loaded we in the end couldn't solve it and created a unique image for those systems. From reading your post it sounds like what your doing is using a cloned drive like an image for setting up multiple systems. I would try as last person suggested a clean install onto the problem machine and at which point you might see more efficiency to just go forward from there and setup a clone for those machines that way.