Please help with a REALLY strange wordpress issue

schwags

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So, I have a client that has had this issue with WordPress. I have looked at it in the past, and was unable to make head nor tails of it. Now it has dropped back in my lap...

They are a small publishing company with many imacs, most running the latest version of OSX. This problem seems to have started when those macs were upgraded to the latest OSX, but that could be a coincidence. Their website(s) are hosted on GoDaddy using WordPress. They initially reported that no one on the internal network could access their websites. The websites are accessible from outside the business just fine. looked at DNS resolution, successfully pinged the host server and resolved IP, ran a tracrt to the server and it was not blocked, all seemed fine so I referred to the website guy and moved on.

Well, the website guy had no idea. Through experimenting, they have now found out that the issue only happens when someone in the network is logged into the admin panel for WordPress. If they log out, everyone can access the websites. If they log back in, no one can access it. Very Weird.

Ideas? All I can think of is the admin console is seeing non-admin requests coming from the same IP that the admin console is logged in to and blocking it?? I have no experience with WordPress at all, so I'm at a disadvantage, but as many of you guys know we are the ones who need to figure things out when others can't. Any help would be very appreciated.
 
Seems odd. I can access my Wordpress site from other machines in my office when logged in as admin from one machine. Could certainly be a security thing. I second .htaccess, as well as Wordfence, Jetpack or any other security plugins.
 
I have requested access to the admin panel and will do my own testing with my network etc and look into the plugin possibilities next week, thanks!
 
Yeah, sounds like some sort of security plugin. There are certain security plugins you can configure that block access to IP addresses that try to access the admin dashboard repeatedly (if they aren't on a whitelist). If it's not the plugin then I'd check with GoDaddy (though I doubt they'd be of any help) because I know there are certain ModSecurity settings on the server side that have the same sort of behavior.
 
interesting, define no one can access the website, what message does it give you? Does it seem like its trying and then times out or is it just an immediate message? What do the access logs show from the websites control panel (i assume godaddy customers have a way to access that).
 
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