Panasonic CF-61 Locked out

[snifferpro]

Customer has a Panasonic Toughbook CF-61 which he hasn't used
for a while and he can't remember the password to boot the machine.

When you boot the machine, before even allowing you to get into
the BIOS it asks for a password. Without this password you cannot
boot the machine.

I can probably void the password if I can remove the CMOS battery,
but I cannot find a Servive manual for this machine to be able to
disassemble and remove the battery. I've spent hours on the net
looking for a Service manual and even the Panasonic site is no help.

If anyone has a service manual or knows how to disassemble the
machine to get to the battery, it would be very helpful.

They didn't call this a toughbbook for nothing.

 

[Larry Sabo]

I used to own one of those. Go to their site and register, after which you should be able to contact technical support.

 

[snifferpro]

Well I was registered so I sent an email to Tech support but I'm not
holding my breath waiting for an answer.

 

[Larry Sabo]

Looking at that page again, I see you don't even have to register, except for live chat. Perhaps just call them on their 800 number. See this page.

 

[snifferpro]

Panasonic wants 130.00 to unlock and I have to send it to them.

Totally useless.

 

[ideal-pc]

If it's anything like the Thinkpads from Lenovo you wouldn't be able to unlock it by removing CMOS battery anyway. The Thinkpads all have built in security chips (Atmels) which run independantly of the BIOS. The ONLY way to remove it is to build an EEPROM reader circuit which is used via the serial port of another PC to read the security file & then a piece of software to decode the file. Needless to say first time out is major hassle, when you have done a few it's not so bad, so if this a one off I would send it to Panasonic!

 

[Carus]

what Bios is it?
could try some default passwords
http://www.uktsupport.co.uk/reference/biosp.htm

 

[AtYourService]

http://www.whatsmypass.com/how-to-bypass-bios-passwords

http://geocities.com/sjwoolham/freeware/wcmos12.zip

http://www.cgsecurity.org/cmospwd-5.0.zip

http://www.pcdisktools.com/download/PCCMOSCleaner.iso


try these

 

[snifferpro]

Thanks everyone. I will give these suggestions a try.