Outlook setup for iCloud can't be started because the iCloud server stopped responding.

[thecomputerguy]

Client calls me because her iCloud calendar stopped responding/syncing in Outlook. The typical fix for that is to just sign out of iCloud for windows, uninstall then reinstall. After performing all of the we logged into iCloud for Windows and I hit the tick for contacts/calendars.

The error is: "Your setup couldn't be started because the iCloud server stopped responding".

iCloud drive syncs fine
Photos syncs fine
Bookmarks fine
Only the Contacts/Calendar will not sync

I've uninstalled/reinstall icloud for windows
Rebooted
Tried a new Outlook profile
Have not done a repair install of Office or Full re-install

There doesn't appear to be a lot of information on this error.

I'm trying to avoid re-installing office because I don't want the reinstall to bork the profile because she has like 5 or 6 emails accounts from various providers which will be a PITA to setup again.

Dumb part about this is she's just deadset on using the iCloud calendar when her main email account is an exchange account.

 

[Markverhyden]

Sigh.... I hate dealing with these situations. Outlook, by design, doesn't like anything but Exchange. One thought would be to go into the Credentials Manager and delete the related entries.

 

[thecomputerguy]

Sigh.... I hate dealing with these situations. Outlook, by design, doesn't like anything but Exchange. One thought would be to go into the Credentials Manager and delete the related entries.

Jesus, so lame but I found the issue, couldn't find any info on it yesterday because it's a brand new problem.

https://discussions.apple.com/thread/250533761