Online Backup solutions

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numnutz

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Hi Everyone,

I was wondering what everyone uses to resell to end users as an online backup solution. I have been using on a limited bases to a few of my customers loginbackup. It backs up a few of my customers data to my server. I have been using it pretty much as just a customer retention tool. I have not been reselling it for a profit. take into account the hardware i'm using i'm sure i'm losing money.

I have talked to a company named Efolder. They seem very good they offer the ability to brand it and have very good options but it is very expensive. What if anything does everyone else use? thanks!!
Eric
 
I'm a reseller of Carbonite. They give you a 20% discount and your own online portal. I've had no issues with them so far.
 
eFolder is a great product. A little pricey, but great software, service and support. Pay for the branding!

Other reseller solutions: Mozy Enterprise, iBackup, Jungle Disk (new biz features!).
 
Has anyone tried LogMeIn Backup or CrashPlan for online backups to other machines under the customer's (or your) control? I understand that CrashPlan is free for personal use and that it is possible to create a full backup on portable media, load it on the destination machine(s), then let the system to pickup from there.

LogMeIn: https://secure.logmein.com/US/products/backup/
CrashPlan: http://b2.crashplan.com/landing/index.html

-- Patrick B.
 
numnutz said:
I was wondering what everyone uses to resell to end users as an online backup solution. I
Click to expand...
You might call me paranoid, but I would not recommend an on-line backup for several reasons with the most important being a general lack of trust of the providers.
I am not saying that I (dis)trust a specific provider.
Storing and trusting your and your clients' important information on another company's server may be inviting criminal activity.
Just my opinion ...
 
PatrickB said:
That's why you send the information in encrypted format when it goes to a 3rd party.

-- Patrick B.
Click to expand...

Exactly. I backup all my personal data, but it is all copied to a mounted TrueCrypt volume and then that is backed up.

I don't, however, trust the built in encryption with these programs. Carbonite for example touts their security and I thought it was great (I am a reseller, although I have only sold a few licenses so far). My issue with them is it may be all encrypted no matter where it is stored, and transmitted encrypted, but they offer web access to your backed up files. Very convenient if you need it, but that means that Carbonite can also decrypt everything you have. I have not tried using Carbonite with a personal encryption key and how that would work on their website.
 
MrUnknown said:
Exactly. I backup all my personal data, but it is all copied to a mounted TrueCrypt volume and then that is backed up.

I don't, however, trust the built in encryption with these programs. Carbonite for example touts their security and I thought it was great (I am a reseller, although I have only sold a few licenses so far). My issue with them is it may be all encrypted no matter where it is stored, and transmitted encrypted, but they offer web access to your backed up files. Very convenient if you need it, but that means that Carbonite can also decrypt everything you have. I have not tried using Carbonite with a personal encryption key and how that would work on their website.
Click to expand...
I see your point.
However, due to the fact that in this industry a company can be here today and gone tomorrow ... maybe Internet backups (regardless of what type of encryption) should be considered a *secondary* backup?
 
I honestly consider all backups as a secondary backup.

If my main copy disappears, I can recover from an online service. If my internet service disappears, I still have use of my local copy and can then place it somewhere else. I have currently been using the space DreamHost gives you for personal backups to keep my important stuff. Don't really think they are going anywhere for a while.

I have recommended Carbonite, but I think I want to move to another service. I was thinking a JungleDisk solution because I don't see RackSpace or Amazon going anywhere. Carbonite is still unproven I believe.
 
i'm the same way I always say multiple types of backup. I would never say anyone solution is fool proof...only a fool would say that:)

I have been using logmeinbackup and storing everything on my server but the cost of having a third party like Carbonite do it is so low I rather have it on there side. My main customers are home users, realestate brokers and retail. nobody is backing up banking info or personal tax information. just photos of houses and of misc documents and forms. Yes efolder is very expensive I could never sell that to my customer base I would love the branding though
 
Been running Mozy Pro a few years. Hate it. Dirt cheap but recently went a week with failed backups - across multiple clients. Tech support is terrible, and upload speeds aren't at line speed. Have had various issues with them, always resolve themselves magically (read - issues on their end that they never explain or claim responsibility for)

I'm moving any clients I can to Intronis. 3X more expensive but excellent tech support, and backup speed has been great.

Mozy was my backup-to-my-other-backups but if there's an incident that takes out the server/building this will be my only backup. So i'm becoming a bit more fussy about it.
 
MrUnknown said:
I honestly consider all backups as a secondary backup.

If my main copy disappears, I can recover from an online service. If my internet service disappears, I still have use of my local copy and can then place it somewhere else. I have currently been using the space DreamHost gives you for personal backups to keep my important stuff. Don't really think they are going anywhere for a while.

I have recommended Carbonite, but I think I want to move to another service. I was thinking a JungleDisk solution because I don't see RackSpace or Amazon going anywhere. Carbonite is still unproven I believe.
Click to expand...
Hi MrUnknown...Have you tried to get webspace from YOUR PERSONAL isp?I am hosting my personal webpage on my ISP's server, which also alows me to store some files on it (depends what package youre going for) and I can tell you, the speeds are incredibly fast...Maybe you must try it :)
 
I don't believe my ISP offers webspace but I honestly haven't looked into it. I got the hosting deal from DreamHost to get a year for $10 with unlimited space, so i took thta offer. I just need a client to want hosting so I can have them pay for my hosting also. lol.
 
I host my own, I have an old-ish unit that I tossed 4 1TB drives into it, and because of this I am able to offer sweet-n-low prices :

10GB - $18.95
25GB - $29.95
50GB - $49.95
and custom packages for over 51GB.

(All prices are per month)

Jim O'C
nXtGenPC
 
I've thought of this, but decided to leave it to a 3rd party who had more secure/stable/protected facilities. Since you're running as a back-up provider, how do you backup that system?
 
chrisaroz said:
I've thought of this, but decided to leave it to a 3rd party who had more secure/stable/protected facilities. Since you're running as a back-up provider, how do you backup that system?
Click to expand...

I have an external drive (2TB Seagate, as well they havn't used over 2TB yet) auto updates all changed and new files, every hour on the hour
 
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