Here is a reply from another thread...
Here is the nutshell version. (and this is not for managed services, just break/fix techs like myself)...and this is only my review, so take just based on my experience!
Office 365 home version, includes 5 installs and 1T of One Drive and 60 minutes of Skype. Many people buy this for their business as they are out shopping at a retail store, see "Office 365" and buy it. They also think they are buying the business package and wonder why their emails don't synch between devices, as promised. This is the $99 per year or $9.99 per month or some other retail box price.
Office 365 for business is subscription based only. There are different packages a client can buy, most buy the $12,50 per month package and many of my clients buy the wrong package.
Official sales page here -->
https://products.office.com/en-us/business/compare-office-365-for-business-plans
If you notice the list of products sold under the Office 365 for business umbrella...
I will put the real name in BOLD
Full, installed Office applications Word, Excel, PowerPoint, Outlook, Publisher, and OneNote on up to 5 PCs or Macs
(Office 2013)
Office for tablets on up to 5 Windows tablets and iPad® tablets
Office for smartphones to view and edit Office docs on up to 5 phone
Online versions of Office including Word, Excel, and PowerPoint
(NO ONE USES THIS BTW)
File storage and sharing with 1 TB storage/user
(This is really called SharePoint or OneDrive, guessing this is their pitch for OneDrive, I have never seen a user get 1T of SharePoint space!)
Business class email, calendar, and contacts with a 50 GB inbox
(Exchange Online)
Unlimited online meetings, IM and HD video conferencing.Includes Lync App
(most clients use it for chatting, some sharing screens, workflow, etc, not a heavily used app with my small business clients.
Corporate social network to help employees collaborate across departments, locations, and business apps
(Yammer and no one has ever requested it, I think bigger companies use it for social media integration)
What do most of my clients really need?
- They need Exchange (which is called Business class email in the Office 365 packages)
- They maybe need new software, Office 2013, which is called "full installed Office versions" Tip: if they have Office 2010, they do not need to upgrade, 2010 works great with exchange
- They maybe need SharePoint for file sharing, but in the past few months, I have had nothing but problems trying to install SharePoint on the desktop and if your clients want browser based only SharePoint (most do not as you can't attach a file in Outlook easy when it's browser based), SharePoint is not something I will support anymore.
- They maybe need OneDrive, but from my past few months of experience again, I don't recommend OneDrive for sharing files, or uploading 1T of data (that they say you can do, it will never synch or share properly). I am now recommending staying with business Dropbox or trying File Locker both are at $15 per month. Easy to use software, no drama in installing or configuring!
The nutshell version is this, when my clients call in with Outlook issues, I offer Microsoft Exchange, and then interview them on their software, file sharing and online backup. I don't even offer SharePoint, OneDrive or Lync. Most of my clients have under 10 employees and already have systems in place. I have found that mostly bigger firms want the full "Office 365 experience" so I get down to what my clients need.
Exchange
New Office 2013 (Maybe)
File Sharing
I hate to be such a fuddy duddy, but when clients call and say "I want Office 365" and I do the interview, they only need exchange. I don't even buy through Microsoft, I use a vendor.
