[SOLVED] Office 365 Integration issues

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Matthew Morgan

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Anyone had problems with 2012 Essentials and integration with Azure / Office365
it seems as though the "Windows Server Essentials Email Service" is crashing, log files give the bellow i have been googling and looking for an answer for days

it seems the dashboard thinks azure is enabled but i cant disable it running the wizard brings back "An Unknown error has occurred. check your connected to the internet "

[31960] 151130.090141.5447: SharedServiceHost: Information: [0] : ==========================================================
[31960] 151130.090141.5916: SharedServiceHost: Information: [0] : "C:\Windows\System32\Essentials\SharedServiceHost.exe" C:\Windows\System32\Essentials\EmailProviderServiceConfig
[31960] 151130.090141.5916: SharedServiceHost: Information: [0] : Loading service information from "C:\Windows\System32\Essentials\EmailProviderServiceConfig".
[38052] 151130.090141.6072: WinSrvEmailProviderSvc: Microsoft.WindowsServerSolutions.O365Integration.O365ManagementService, Wssg.O365Provider, Version=6.3.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 is created as hosted email service provider
[38052] 151130.090141.6229: WinSrvEmailProviderSvc: Microsoft.WindowsServerSolutions.PasswordSync.PwdSyncManagementService, Wssg.PasswordSyncProvider, Version=6.3.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 is created as hosted email service provider
[38052] 151130.090141.9666: O365Integration:BackgroundTaskManager: BackgroundTaskManager.StartTasks called
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: Starting UpdateDomainTask
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: updating UpdateDomainTask timer to: TimerSettings: DueTime=00:00:00, Interval=01:00:00
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: Starting UpdateSharepointAddressTask
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: updating UpdateSharepointAddressTask timer to: TimerSettings: DueTime=00:00:00, Interval=1.00:00:00
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: Starting UpdateO365IntegrationDataTask
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: updating UpdateO365IntegrationDataTask timer to: TimerSettings: DueTime=00:00:00, Interval=01:00:00
[38052] 151130.090141.9666: O365Integration:BackgroundTaskBase: Starting UpdateCachedSkuInfoTask
[38052] 151130.090141.9822: O365Integration:BackgroundTaskBase: updating UpdateCachedSkuInfoTask timer to: TimerSettings: DueTime=00:00:00, Interval=1.00:00:00
[38052] 151130.090141.9822: O365Integration:BackgroundTaskBase: Starting UpdateMSOSecurityGroupDataTask
[38052] 151130.090141.9822: O365Integration:BackgroundTaskBase: updating UpdateMSOSecurityGroupDataTask timer to: TimerSettings: DueTime=00:00:00, Interval=1.00:00:00
[38052] 151130.090141.9979: PasswordSyncManagementCoreFactory: Creating PasswordSyncManagementCore instances
[38052] 151130.090142.0135: PasswordSyncManagementCore: PasswordSyncManagementCore.Initialize
[38052] 151130.090142.0135: PasswordSyncManagementCoreFactory: PasswordSyncManagementCore for AzureAD was created
[32148] 151130.090142.0291: MSOSecurityGroupManager: Sync queue is empty.
[16152] 151130.090142.0291: PfBinding: Information: [0] : Adding service dns identity [ESS2012] in proxy endpoint.
[22248] 151130.090142.1541: UpdateO365IntegrationDataTask: Failed to get all users : O365ConfigurationFault = NotActivated
Microsoft.WindowsServerSolutions.O365Integration.O365ConfigureException: Operation cannot be called if O365 is not activated on the box yet
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementCore.CheckState()
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementCore.QueryAllOnlineUsersInternal(Boolean throwOnFault)
at Microsoft.WindowsServerSolutions.O365Integration.UpdateO365IntegrationDataTask.Run()
[15844] 151130.090142.1541: O365ClientProvider(ICallback): Channel_Closed called
[15844] 151130.090142.1541: O365ClientProvider(ICallback): Provider disconnected
[23556] 151130.090142.1541: UpdateMSOSecurityGroupDataTask: Start UpdateMSOSecurityGroupDataTask
[23556] 151130.090142.1541: MSOSecurityGroupManager: Full sync task will start in 00:10:00 minutes.
[23556] 151130.090142.7010: BecWebServiceAdapter: Connect to BECWS failed due to known exception : System.ServiceModel.FaultException`1[Microsoft.Online.Administration.WebService.InvalidHeaderException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.Online.Administration.WebService.InvalidHeaderException).
[23556] 151130.090142.7010: UpdateMSOSecurityGroupDataTask: Failed to run UpdateMSOSecurityGroupDataTask: O365ConfigurationFault = Communication
Microsoft.WindowsServerSolutions.O365Integration.O365ConfigureException: Connect to BECWS failed.
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.Connect()
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.get_Client()
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.<>c__DisplayClass70.<ListSecurityGroups>b__69(ListGroupsRequest r)
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.InvokeWebServiceWithRetry[TRequest,TResponse](Func`2 func, TRequest request)
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.InvokeWebService[TRequest,TResponse](Func`2 func, TRequest request)
at Microsoft.WindowsServerSolutions.O365Integration.BecWebServiceAdapter.ListSecurityGroups()
at Microsoft.WindowsServerSolutions.O365Integration.MSOSecurityGroupManager.CleanUpMSOSecurityGroupData()
at Microsoft.WindowsServerSolutions.O365Integration.UpdateMSOSecurityGroupDataTask.Run().
[23556] 151130.090142.7010: UpdateMSOSecurityGroupDataTask: End UpdateMSOSecurityGroupDataTask
[9152] 151130.090242.0092: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[11456] 151130.090342.0272: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[25424] 151130.090442.0363: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[16036] 151130.090542.0441: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[22652] 151130.090642.0484: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[14440] 151130.090742.0528: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[36316] 151130.090842.0584: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[25912] 151130.090942.0679: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[8008] 151130.091042.0717: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[31628] 151130.091142.0766: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[31628] 151130.091142.1547: MSOSecurityGroupManager: Start full sync task
[16044] 151130.091143.1547: PfBinding: Information: [0] : Adding service dns identity [ESS2012] in proxy endpoint.
[19736] 151130.091143.2953: PfBinding: Information: [0] : Adding service dns identity [ESS2012] in proxy endpoint.
[31628] 151130.091143.3110: MSOSecurityGroupManager: End full sync task
[19424] 151130.091143.3578: AlertFramework: Subcomponent: LocalAlertManager > LocalProviderClient_ConnectionOpened:
[31628] 151130.091143.3891: AlertFramework: Subcomponent: AlertAgentProviderClient > GetAllAlertsInfo: trunk.HasMore=False, count=8
[31628] 151130.091143.4047: AlertFramework: GetLocalMachineSID: The local machine Sid is S-1-5-21-763314788-1569688668-751554549-1180
[20420] 151130.091242.0827: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[40988] 151130.091342.0867: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[26036] 151130.091442.0906: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[27668] 151130.091542.1003: DomainInformationHelpers: DsBind with domain controller ESS2012.dtbc.local return code: 0
[34000] 151130.091550.8035: O365ManagementProvider(IO365Callback): Deactivate:150313f1-fbba-457f-85cb-c0ba1c460013 starts
[34000] 151130.091550.8660: O365Integration:BackgroundTaskManager: BackgroundTaskManager.StopTasks called
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: Stopping UpdateDomainTask
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: updating UpdateDomainTask timer to: TimerSettings: DueTime=-00:00:00.0010000, Interval=00:00:00
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: Stopping UpdateSharepointAddressTask
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: updating UpdateSharepointAddressTask timer to: TimerSettings: DueTime=-00:00:00.0010000, Interval=00:00:00
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: Stopping UpdateO365IntegrationDataTask
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: updating UpdateO365IntegrationDataTask timer to: TimerSettings: DueTime=-00:00:00.0010000, Interval=00:00:00
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: Stopping UpdateCachedSkuInfoTask
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: updating UpdateCachedSkuInfoTask timer to: TimerSettings: DueTime=-00:00:00.0010000, Interval=00:00:00
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: Stopping UpdateMSOSecurityGroupDataTask
[34000] 151130.091550.8660: O365Integration:BackgroundTaskBase: updating UpdateMSOSecurityGroupDataTask timer to: TimerSettings: DueTime=-00:00:00.0010000, Interval=00:00:00
[34000] 151130.091611.9444: ProviderFramework: Critical: [100] : This exception (COMException) is crash-worthy, and will be treated as Unhandled. Operation details:
Service type: Microsoft.WindowsServerSolutions.O365Integration.O365ManagementProvider
Operation: [http://tempuri.org/] IO365Provider.Deactivate
Async: False
Parameters:
String id

[34000] 151130.091611.9444: ProviderFramework: Error: [0] : Unhandled Exception details: System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at Microsoft.WindowsServerSolutions.MailService.MailServiceADUtils.get_DomainName()
at Microsoft.WindowsServerSolutions.MailService.ActiveDirectoryHelper.SetLocalUserPrincipleName(String userName, String userPrincipalName)
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementCore.Deactivate()
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementProvider.<Deactivate>b__1e()
at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderBase`1.InvokeOperation[TResult](String operationName, Func`1 func)
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementProvider.InvokeOperationWrapperAsync[TResult](String operationName, Func`1 func)
at SyncInvokeDeactivate(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.WindowsServerSolutions.Common.ProviderFramework.Internal.ExceptionScreener._ScreenForExceptions(GeneralInvoker invokeMe, Object instance, Object[] inputs, Object[]& outputs)
[34000] 151130.091611.9444: SharedServiceHost: Critical: [0] : _UnhandledExceptionHappened: SharedServiceHost.exe encountered an error (0x8007203a): System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at Microsoft.WindowsServerSolutions.MailService.MailServiceADUtils.get_DomainName()
at Microsoft.WindowsServerSolutions.MailService.ActiveDirectoryHelper.SetLocalUserPrincipleName(String userName, String userPrincipalName)
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementCore.Deactivate()
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementProvider.<Deactivate>b__1e()
at Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderBase`1.InvokeOperation[TResult](String operationName, Func`1 func)
at Microsoft.WindowsServerSolutions.O365Integration.O365ManagementProvider.InvokeOperationWrapperAsync[TResult](String operationName, Func`1 func)
at SyncInvokeDeactivate(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Microsoft.WindowsServerSolutions.Common.ProviderFramework.Internal.ExceptionScreener._ScreenForExceptions(GeneralInvoker invokeMe, Object instance, Object[] inputs, Object[]& outputs)
Click to expand...
 
Last edited by a moderator:
Yeah I had a messy integration a while ago.....probably because it was a larger network (over 100 users)...the AD has been around since the Server 2000 days (so lots of upgrades)..and they had multiple domain controllers (officially not supported by the Essentials role but it can work).

Is the Microsoft Online Services Sign-in Assistant service starting fine on each reboot of the DC?
 
managed to fix my own issue
seems like the following key was pointing at the wrong server after edited the key to the correct DC i could remove the intergration
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Server\ADContext]
"ConnectedDc"="server.domain.local"
 
it was a server migration though the old server has been de promoted for a good while, issue was noticed a month after when a user changed there password and it didn't sync :) i wish Microsoft generated a more informative error but there we go
 
For what it's worth, when I hit the issue I had...I opened a ticket with O365 support. I was expecting a horror story, since I knew they were not on the same level as the server support I usually deal with. To my surprise..they were kick a$$...got my issue fixed.

I wonder if one of the FSMO roles didn't go over correctly when the migration happened?
Or..did the Essentials role get installed/setup before the FSMOs were moved....hence that old entry.
 
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