Odd one

[gunslinger]

Have something I have not encountered before. Customer brought me an HP DV8000 laptop. Was running Linux Mint. He asked that I back up his pics and music and install Windows XP. Everything seemed to go smoothly with the install until the reboot, now it blue screens as soon as the Win logo appears. Looks like a hardware problem but it was fine with Linux. Any thoughts?

 

[iisjman07]

If Linux ran fine and the install went okay, I'd hazard a guess at a drive issue or a driver issue. Have you run a hard drive diagnostic, and also what mode is the hard drive set as in the bios? Does a later OS work or is it just xp that doesn't?

 

[gunslinger]

Deeper issues. After about an hour everything gets pixelated. and it reboots. Maybe overheating.

 

[OldSchoolPC]

DV line huh? Wouldn't be surprised if it was graphics related. Especially if this pixelation happens after awhile as opposed to right away.

 

[Swadders]

check the fan and vents for dust. Clean them out if clogged.
Could be the graphics chip as others have said.
I had an issue with the graphics chip that at higher resolution would cause the PC to lock up but at lower resolution it worked fine.
Maybe the linux mint was running a lower resolution? Just a thought

 

[StableSolutions]

Sounds like a video issue to me as well,

I'm guessing you tried a safe-mode boot already? You may check drivers, if its got a specific one, try rolling to a default driver and see what you get.

 

[FoolishTech]

My guess would be video or even RAM (specifically the portion of it allocated to the onboard vid).

Linux seems to be so much more tolerant of faulty hardware, (especially RAM but probably everything LOL) that I'm not surprised you didn't see these issues before throwing XP on there.

 

[Mr.Mike]

Yep, dv series Nvidia GPU overheats causing MOBO death. Someone was installing copper shims to help with the cooling on ebay a while back.

 

[gunslinger]

check the fan and vents for dust. Clean them out if clogged.
Could be the graphics chip as others have said.
I had an issue with the graphics chip that at higher resolution would cause the PC to lock up but at lower resolution it worked fine.
Maybe the linux mint was running a lower resolution? Just a thought

I did check the fans and vents, all seems well. Now that you mention it I remember Mint seemed to be running on a lower res. I didn't check it though. I just backed up his data and started the install.


I tried safe mode and get the same problem. I ran memtest over night and it came up clean. Also tested the hard drive and it was clean as well. I'm leaning toward the vid card.

 

[atombytes]

Blue screen usually means that there is some sort of problem with Memory.
You might want to run some tests on your RAM
(Linux is much more resilient than Windows)