computergeek1
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A customer wants me to install norton internet security 2009, i can get hold of a OEM version, can i install this or does it need to be a retail version.
norton internet sercurity 2009
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Rider
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Can't you download it from Symantec? Not being a smart ass, I haven't looked into it but I would assume you could download it.
LunchBox
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Is he asking you to install Norton 2009 free? If its free I would not bother dealing with him as this can back fire in the future.
arrow_runner
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No. OEM isn't the same as retail. If you sell someone OEM software, it typically is accompanied by some hardware, usually the whole computer. Retail can be sold however you'd like to sell it.
Giving him a stick of old ram would work, but really, you could also say you're giving him some hardware but it's not guaranteed to arrive, ever.
hondablaster
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newegg sells oem software all the time without hardware. XP OEM, VISTA OEM solo all by itself to end users. ALL THE TIME!!!!! You guys get too politically correct on trivial matters and Mr.Pizza tech is getting a phone call.
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computergeek1
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i dont think there is any harm installing OEM software without hardware. yes he is paying for it.
You are not the only one who thinks this way...so you are not alone in being wrong about it.
MrUnknown
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it may be a trivial thing when you think about antivirus licenses but I hear you guys complain when your local pizza tech violates the Windows license to offer low cost services.
He asked if he could install an OEM version and we gave the correct answer.
Would I install an OEM version? yes. but its not the correct answer.
He asked if he could install an OEM version and we gave the correct answer.
Would I install an OEM version? yes. but its not the correct answer.
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hondablaster
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I know, I know,
but newegg and several other outlets get away with it and are upfront and dont give s*** Just dont lose sleep over it. Likewise Im sure Norton and some other company's would rather you snag their OEM then to have a visit to the pirate bay any day.
Care to expand or is this yet another self-righteous preaching from a pizza tech who sells his services for cash outside of his employment contract?
Ignoring the above irritant and focusing upon the legalities and business implications of installing OEM software...
OEM software licensing is very vague, those of us who work full time within this market sector as a tax paying (i.e. Fed-funding) business will recall the debacle Microsoft Vista's OEM licensing model. It was/is very vague and only made reference to the software being supplied along with computer hardware that was prerequisite to the operation of aforementioned operating system. e.g a printer would be a no no, but to supply & fit a new mouse, albeit a $1.99 that has a lifetime of a dozen mouse clicks would be OK to sell an OEM install of the operating system, although it had the be a new install and not an upgrade install.
So yes, I bought and sold OEM versions of Microsoft's operating system. Both were bought and sold legally on systems that I had not actually physically built. As a caveat it's worth pointing out to the customer that an OEM licence does not include Microsoft installation support, as valuable as it is, and does not come with a shiny box to make you feel special. But, (here's the clever bit), it is much cheaper for the hapless customer and you as a legitimate businessman can make money by providing a value-added service by supplying and installing this mystical OEM software as part of a hardware & software install. i.e OEM.
Brilliant- everybody so far wins! Microsoft win because they now have a customer using a legitimate copy of their OS who can max out to their hearts content on the "Windows Geuine Advantage", you make a couple of bucks because you sold the software as part of a significant service and upgrade.
It's all marvelous and nobody's been robbed. Lots of smiley faces in computer land.
But the fairy tale doesn't end there, oh no. This is free enterprise at its most fluent.
Still with me?
OK, so we now have Microsoft and full-time computer guy both raking in the $$$$s (or whatever taxable currency) for this sleight-of-hand - lovely! We're getting rich guys!
Just how bright can the sun shine?!
But let's not forget that we, Microsoft, Symantec, GeekSquad, et al. are responsible citizens who realise that we have to give a bit of our obscene profits back to the system, so we cheerfully pass on a not-inconsiderable chunk to the IRS.
Now despite popular myth, the IRS are not the cold-hearted money-grabbers they are all too often portrayed to be, oh no, once they've deducted their fees and overheads they pass of whatever remains to the elected Government. It's all still good, even though the original tax receipts are now diminished by salaries & expenses there's still loads of dosh to go around...
Cash-rich, this elected government who hope to be re-elected next term want to look good, so aside from spending money on guns, killing machines and revenue collection, they actually set aside some to pay the wages of those who help control this hive of efficiency. Now the cynics might think that these minions might be quite happy to just take the money and spend it on foreign holidays and imported consumer goods, but that's just not true. Thankfully there are a few public spirited members who will repay their gratitude to the system that feeds them by repairing, part-time, the computer systems of family and friends. The touching thing is they do this without taking a dime in renumeration so there's never any taxes to pay.
I can go to the local DIY store and buy a 10 litre pot of trade paint - it doesn't make me a professional decorator though.
Yes, or so it seems.
angry_geek
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This from a symantec rep: "give away a 12-volt y-adapter or something. Technically, this is the system builder program, so they prefer it to go on new systems. However, Symantec's goal is to get their software on machines. After the oem/system builder license expires, one year, the user must upgrade to a retail or upgrade version of one of our products. As a reseller, you should just sell a retail or upgrade version, but don't worry about using the system builder products. Just remember your commissions are quite low on these products."
This doesn't really apply to me since I haven't sold a symantec product, other than backup exec, in years.
On another note, maybe the bashing could be toned down a bit. Computergeek asked a legitimate question and received a good reply.
@jim boyd Maybe instead of just telling him how wrong he and the rest of us are, you could explain why using the oem software isn't right in a little less condescending tone. Just a thought. You just might be the one and only person I know who has never bent a eula just a little bit.
This doesn't really apply to me since I haven't sold a symantec product, other than backup exec, in years.
On another note, maybe the bashing could be toned down a bit. Computergeek asked a legitimate question and received a good reply.
No. OEM isn't the same as retail. If you sell someone OEM software, it typically is accompanied by some hardware, usually the whole computer. Retail can be sold however you'd like to sell it.
Giving him a stick of old ram would work, but really, you could also say you're giving him some hardware but it's not guaranteed to arrive, ever.
@jim boyd Maybe instead of just telling him how wrong he and the rest of us are, you could explain why using the oem software isn't right in a little less condescending tone. Just a thought. You just might be the one and only person I know who has never bent a eula just a little bit.
angry_geek
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