cypress
Well-Known Member
- Reaction score
- 1,496
- Location
- South Florida
Heres the way I have my GV set up to forward to my mobile phone. First, I save the GV as a contact in my cell phone with the name of my business.
Now under settings:
UNDER PHONES
Forwards calls to:
MobileUNDER VOICEMAIL & TEXT
Receive text messages on this phone
Notify me of new voicemails via text
Voicemail Notifications - Alert me when I have new voicemails
Email the message to (email setup to my phone)
Forward text messages to my email: (email setup to my phone)
Voicemail Transcripts: Transcribe voicemails
UNDER CALLS
Call Screening: ON
Ask unknown callers to say their nameCaller ID (incoming)
Display my Google Voice number - if you uncheck this, it will disply customers numberMissed Calls
Place missed calls in the inbox
Send missed calls to my email: (email setup to my phone)
What happens is that when a customer calls my business mobile number, it rings my cell phone and displays my business (Your PCMD) as the caller ID. While I dont have the callers ID at the time of the call, it is sent to my email that I get on my cell phone and of course you can always log into your GV and see who called. Also I have an app (Android) that I use for mobile calls because I dont always have a pen and paper to write info down so I get customer to tell me their name, address, phone, issues, etc. and its recorded using Automatic Call Recorder.
With my settings, they don't get the Google answer announcement but my own recorded one.
Hope that helps.
Thank you for that! I actually tweaked a couple settings now.