My website

Keith G

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Heres my Simple site I made with wordpress using the thesis theme

website

I want to add more info, I just don't know where to start

Any feedback is appreciated
 
Of course I like it, I'm a big fan of yours! :)

Seems very simple and clean. I'm sure others will have some say about other techy stuff you're probalby in need of, but I have always like the opposite approach, especially if you're engaging in social media.

I also like the name of your business, it's catchy. I wish I was in Chicago. :cool:
 
It looks like a blog, not a website.

It has no theme; no colour. Very bland, dull and boring.

'Find Us on Facebook' stretches over the content border.

First thing I see when I open your page, is 'bout how the 'PlayStation Network was hacked'. Who cares?

Your index page should be blasted with your 'Why Us' and 'Services'. You should be trying to sell yourself !

Viewed on Google Chrome 1280x1024

(My $0.02 .. Don't take offense to my opinion)
 
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Heres my Simple site I made with wordpress using the thesis theme

website

I want to add more info, I just don't know where to start

Any feedback is appreciated

Good start but I'd recommend making your home page a static page and assigning the blog to a sub page because, as has been mentioned, it looks like a blog. You can do this under the 'reading' settings in the back end of wordpress
 
Good start but I'd recommend making your home page a static page and assigning the blog to a sub page because, as has been mentioned, it looks like a blog.

Agreed; without reading all the text I wouldn't think it's a computer repair company. Here are some suggestions I would give to help improve the site:

  • Make your logo bigger
  • Add colour (with pcbox's website, my eye is immediately drawn to the bright green 'Home' in the navigation bar, and right above that is the phone number, so you can use it to your advantage)
  • Just under the navigation bar, whack your phone number in a large sized font
  • Add definition, with an all white background it's labourious to read through all that text which emphasised because of the contract between the white background and black font. Trying adding some images as opposed to text (make a colourful image with your phone number and put it where I state above)
  • Move things that aren't related to your business to another page or subdomain, keep only business-y type things on your front page
  • On your front page you should not include:
    -Blog posts (especially those to do with things like sony hacks, these make it look unprofessional and not like a computer repair website
  • On your front page include:
    -A brief description of the business detailing what you do (brief). Remember to include where you're located, write how you've been servicing computers for X years, etc - that sort of stuff
    -Maybe a picture of yourself with an arm in a computer
    Notes:
    -You're going to want to create a pretty static front page that doesn't look like a blog post
    -You ideally don't want to make users scroll to find the information they need (they're lazy)


 
Agree with all the above. Just wanted to add that the Facebook box is stretching outside the central column when viewed in Firefox 4 at 1280x1024 too. Best of luck with your website development.
Cathal
 
Thanks everyone for the great feedback!

I made the following changes to the site

  • Changed Home Page to static page
  • created a new header
  • added the association of computer repair business owners to "why us" page
  • changed homepage title
  • removed address from side bar
    added asocrp logo to side bar
    made the page a little wider

How does everyone feel about the website now?
 
Your prices are a bit confusing, you have two prices for virus repair one $50 and the other $99.

I also you need to remember that people looking at your website won't have a clue what half of the terminology means. For example dropbox configuration, the service is surely suggesting a client uses it and then install it? If a client already knows what dropbox is then they can probably install it them selves. Does that make sense?

I think its too easy for us to get wrapped up in all this, I have made the same mistake on my site by listing rootkit removal but hopefully none of my perspective customers know what a rootkit is.

I would remove your SAS reference too, it won't mean anything to your customers and if it did you don't want them to know what as it might hide the sympton by running it and they think it is job done.
i
Instead I would say $139 including spyware/malware removal software :)

I hope some of that helps.

The only other minor thing is I am not sure if the CSS is a template or if you coded it yourself, but some items are all over the place on my low resolution netbook screen.

I like the fact your address is on there, it is something I consider to be essential if you want to gain trust :)

You have a good website and I hope I don't sound too critical.
 
I also think it could do with a bit more colour, but it is very hard to strike a balance between looking fresh and professional to being very garish with all sorts of horrible colours.
 
Any feedback is appreciated


  • Root - complete waste of space. This sort of content belongs in the About section. You have the prime real estate of your site at root and you are using it to sell.... zip.

Why Us

We provide excellent customer service and “computer repair with flair” as we’re told. Instead of the all too often customary tech-talk service you’ve come to expect with other computer repair shops, Keith The Computer Guy offers a softer touch with more of an eye to complete customer satisfaction. We won’t make you feel like a “technical fool” when you work with us. We’ll empower you to use your technology in ways you’ll be proud!
I fell asleep after "we provide excellent customer service".


  • Services page - woefully underdeveloped
  • SEO unfriendly

My assumption is that you havent actually done much in the way of reading and 'took another stab at it' in the hope that it might improve.

The information's all here if you take the time to look.

What I can say, is that your writing is actually very good. You need to look at your punctuation, but you have a very appealing flair with words, which could be a definite asset to you in your advertising, but the first thing would be to learn the mechanisms involved. At this stage you are missing the crucial aspects.

Research:


  • landing page optimization
  • conversion rate optimization
  • call to action
  • sales funnel
  • keyword research
  • on-site seo
 
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Well, I'm going to be bluntly honest with you. :D

It has potential, but it's lacking in some things. The design and layout is great, and it feels very user-friendly.

BUT!


Your content is VERY lacking. I mean...I know you said simple, but damn. I'll explain. Your "Why us" page doesn't catch me. It doesn't really make me want to choose you. Punctuation and overall grammar is a bit dodgy in some places, and can do with a little bit of organization. (Off topic) but it seems like your prices are a bit steep. I mean $50 for 15 minutes of work?

The next section that worries me is your "About" page. It tells me nothing about you. I don't know who you are. All I know is you are Keith. I don't know anything of your experience, qualifications, it doesn't even tell me how you came to be. I understand that last part is not that essential, but it's still something you want people to know. You want your customers to KNOW your success. To see that customers who come to you LOVE your work.

The "Services" page is not all that bad. Has all the information you really need, but I'd encourage you to give at least a brief description of what some of the services entail and include. Now here's where I am confused. I quote "We won’t make you feel like a “technical fool” when you work with us." Well, I'm sure not many people will know what the items under your extras are.

Your "About" page is really empty. I mean...EMPTY. I would at least add in a Google Map with a pinpoint to your place, something at least.

Overall it's a good site, just needs more. Unless you really want it THAT basic. Sorry if this was a bit too in your face. I believe that have full, direct, honest commentary is what leads to the best corrections and results. :D
 
(Off topic) but it seems like your prices are a bit steep. I mean $50 for 15 minutes of work?

Not really. Charge what you are worth. If you charge the same or cheaper than your competition, then you are saying that they are equal or better than you, so deserve more. I have removed simple ransomware for $99 that took around 15 minutes. Of course, mine is a flat rate, but still.

Sorry, I know it's off topic. I just wanted to respond to that.
 
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