Monkey Beat up the laptop

[Afford-A-Tech]

Yes you read right, I was called out to a house today to look at a laptop.
The owner of the laptop stated the monkey pushed the laptop off of the table. Also the monkey has pulled off a good amount of the keys off of the keyboard and both buttons off of the touch pad.

The owner now uses a rubber keyboard in place of the onboard keyboard.
But the reason i was called out was after they picked up the laptop off of the floor, they noticed the computer no longer boots to windows. Well as you may already know the fall from the table hurt the hard drive. it will allow me to write data. but will not read data from the hard drive and DFT states a READ FAILURE.

I also have noticed that the power port wiggles and that the kensington power adapter does not power the laptop.

This is by far the worst laptop i have seen so far. Also one of the nastiest.
I spent 15 minutes cleaning what i believe is animal droppings smeared on the outside of the laptop.

The customer wants the hdd replaced and windows reinstalled.
I am going to ask the Customer if they want a new keyboard and touchpad installed. But the trouble is i cant seem to find a replacement touch pad.

I also attached pics

The laptop is a Dell Inspiron E1505

 

[ithinkyou5.0]

ahh yeah i hate it when monkeys mess with my electronics!
for a new keyboard and touch-pad i'd say ebay is the best bet if not you could try giving dell a call to see if they have any that they could ship along with another power adapter?

 

[TimeCode]

LOL!!! I thought he was going to talk about another tech that fowled things up. This is much funnier!

After a fall like that, I would probably recommend a new laptop instead of the old one. I would be willing to bet that there are other problems (hairline cracks and abused components) and this is going to be a troublesome client down the road.

 

[Rider]

After a fall like that, I would probably recommend a new laptop instead of the old one.

I have to agree, they need a new laptop. I would also recommend they trade the monkey in for a nice house plant.

 

[TimeCode]

I would also recommend they trade the monkey in for a nice house plant.

I was thinking something similar but knowing how attached I am to my dog, I would never really say something like that to a client. But that certainly wouldn't stop me from thinking it.

 

[Blues]

I am still wondering where are all the jokes about poo flinging?

 

[TimeCode]

I am still wondering where are all the jokes about poo flinging?

We're showing restraint. Aren't you proud?

 

[dhrandy]

I am still wondering where are all the jokes about poo flinging?

Guess it's laptop flinging now.

 

[frostbyte5014]

That's too funny. I'm scared to see where this thread will go.

 

[Afford-A-Tech]

I did recommend a new laptop to the client, which he is going to get.
But he still wants this one fixed, as his kids use it to download music and for the internet.

So he still wants the hard drive replaced.
I also explained to the client that i could not guarantee that the laptop would not develop future problems. As a Fall of any kind can cause damage to the mainboard, and other components in the laptop and that the damage may start to show signs down the road.

He agreed with that, and paid for the repair.

 

[frostbyte5014]

I seem to remember a commercial on tv for toughbook or something with the monkey trying to destroy it. Maybe that's what the commercial was trying to say. Got a monkey? Get a Toughbook.

 

[purple_minion]

OH MY!!! Like Tim said, I didn't think it was about a literal 'monkey'! Who the heck keeps a monkey anyways, is it even legal in your state? nevertheless, agreed with others on the new laptop front, and about eBay for the touch pad and such.

This industry never seizes to amaze and petrify me lol. BTW, tell them that they shouldn't allow any *Monkey business* with the new laptop

I just read something in the paper, USA today or something about monkey violence on the rise... apparently quite a few people keep them as pets. Sad.

I did recommend a new laptop to the client, which he is going to get.
But he still wants this one fixed, as his kids use it to download music and for the internet.

So he still wants the hard drive replaced.
I also explained to the client that i could not guarantee that the laptop would not develop future problems. As a Fall of any kind can cause damage to the mainboard, and other components in the laptop and that the damage may start to show signs down the road.

He agreed with that, and paid for the repair.

I'm sure the kids only download free music right? Why do parents allow their kids to place them in legal harms way of not only the big companies coming after you, but virus's and trojans that can steal your personal information and ruin your life... then again they usually don't discipline their kids much anyway.

I just worked on a laptop that had 250+ virus's like Vundo, no AV in sight, limewire installed plus other crap. The killer was the hair and dust that finally choked it to death otherwise they would have used it more I'm sure.

 

[ithinkyou5.0]

because alot of parents dont understand the legal implications or dont take it seriously i think all parents should try and learn a thing or two about the internet and piracy if only to make sure there kids are safe and not going to get into any trouble down the line.

 

[Afford-A-Tech]

I just read something in the paper, USA today or something about monkey violence on the rise... apparently quite a few people keep them as pets. Sad.



I'm sure the kids only download free music right? Why do parents allow their kids to place them in legal harms way of not only the big companies coming after you, but virus's and trojans that can steal your personal information and ruin your life... then again they usually don't discipline their kids much anyway.

I just worked on a laptop that had 250+ virus's like Vundo, no AV in sight, limewire installed plus other crap. The killer was the hair and dust that finally choked it to death otherwise they would have used it more I'm sure.

There kids use itunes, the client just replaced three ipod touch 32Gig systems, that the monkey broke.

I swear if that was my monkey, I would have Donated it to a zoo by now.

 

[purple_minion]

There kids use itunes, the client just replaced three ipod touch 32Gig systems, that the monkey broke.

I swear if that was my monkey, I would have Donated it to a zoo by now.

WOW! So is this the same monkey off Family Guy that lives in the closet?

Plus I'd charge them more, they obviously can afford it with all those monkey's, ipods, and downloads.

In the newspaper they had an article on raging monkey's and it said people who own monkey's get into it without knowing how to care for an animal that may live 50 years, and cost almost $750,000 over it's lifetime. Dead serious on the numbers.

 

[Afford-A-Tech]

Wow, glad i never wanted a monkey. cost to much.

 

[bagellad]

Talk about a monkey on his back, am I right folks?

Is this thing on??

Well, you got one great story that is for sure