Malwarebytes failing and locking up

[smokeeater405]

In the past few days I have noticed Malwarebytes completely lock up and fail to remove anything after a Quick Scan and finding malware. I have had to resort to other means (Hitman Pro, etc), but have never had a problem with Malwarebytes. I am about to evaluate D7. Anyone having similar issues with Mal??

 

[Slaters Kustum Machines]

I have not had this issue with MBAM, but I highly recommend D7.

 

[Galdorf]

Sound to me like you may have a hidden rootkit there are a few out there that even tdsskiller,combofix cannot find i have had a few computers in with that problem turned out to be a rootkit,also it may be possible that the hard drive has bad sectors this would also cause lockups you might want to do a surface scan.

 

[Encrypted Existence]

Sound to me like you may have a hidden rootkit there are a few out there that even tdsskiller,combofix cannot find i have had a few computers in with that problem turned out to be a rootkit,also it may be possible that the hard drive has bad sectors this would also cause lockups you might want to do a surface scan.

So how do you end up identifying/removing the rootkit if TDSSKiller and Combofix do not spot it? Thanks.

 

[Tekguy]

I haven't had any freeze up problems with Malwarebytes, but it's missed about 3 out of the last 4 rogue AVs. I think Malwarebytes is so popular now the malware creators are finding ways to evade it successfully. Hitman Pro has been good to me lately.

 

[Galdorf]

So how do you end up identifying/removing the rootkit if TDSSKiller and Combofix do not spot it? Thanks.

There is a number of tools one of them is rootkit unhooker, and mbrcheck scan that scans for non-standard bootblocks.
Another way is to boot the cd for your os to repair prompt and fixmbr then fixboot.
I had a customer that lost internet i used tdsskiller,malwarebytes and gmer they showed nothing, so i booted a cd with os to command prompt and fixmbr non-standard boot block hmmm then fixboot.
Re-booted the machine ran malwarebytes and bam loads of trojans hiding cleaned them off then re-booted and internet was back.

 

[Encrypted Existence]

There is a number of tools one of them is rootkit unhooker, and mbrcheck scan that scans for non-standard bootblocks.
Another way is to boot the cd for your os to repair prompt and fixmbr then fixboot.
I had a customer that lost internet i used tdsskiller,malwarebytes and gmer they showed nothing, so i booted a cd with os to command prompt and fixmbr non-standard boot block hmmm then fixboot.
Re-booted the machine ran malwarebytes and bam loads of trojans hiding cleaned them off then re-booted and internet was back.

Thanks. Much appreciated.

 

[Dameize]

this happened to me last night i had to kill it and restart it

 

[geekhelp4u]

Did you try running MBAM in Chameleon mode?

For those that don't know about this feature:
http://www.youtube.com/watch?v=nxabxxG2vNA

 

[Mr.Mike]

There is a number of tools one of them is rootkit unhooker, and mbrcheck scan that scans for non-standard bootblocks.
Another way is to boot the cd for your os to repair prompt and fixmbr then fixboot.
I had a customer that lost internet i used tdsskiller,malwarebytes and gmer they showed nothing, so i booted a cd with os to command prompt and fixmbr non-standard boot block hmmm then fixboot.
Re-booted the machine ran malwarebytes and bam loads of trojans hiding cleaned them off then re-booted and internet was back.

+1 to Galdorf re: fixmbr & fixboot. You also want to get at the pre-boot environment, ie, scan MBR. I use Avast Free's scan, a terrific tool!

 

[mm201]

Did you try running MBAM in Chameleon mode?

For those that don't know about this feature:
http://www.youtube.com/watch?v=nxabxxG2vNA

That's pretty slick. Thanks for the heads up.

 

[smokeeater405]

Thanks

Thanks for all the feedback. I will try some of the recommendations.

 

[pugsport]

I have found in recent months that mbam is conflicting with anti virus products causing lock ups and very slow boot times, after uninstalling the A/V mbam runs fine, I have so far found AVG, McAfee, Kaspersky, and Norton, insist on uninstalling mbam due to conflicts. There is some info on this on mbam's website.