LogMeIn Central and their new One2Many...

[BuckeyeIT]

So just curious if anyone else uses LogMeIn Central and has played any with the new One2Many? I used LMI Ignition but logging into Central today was delighted to see some new features (One2Many). Just wondering thoughts on using this as an RMM platform akin to GFI-Labtech-ProactiveWatch.

The press release says this basically:
* Install, update or remove software on remote machines
* Run scripts, batch updates and remote commands across multiple computers simultaneously
* Distribute files, updates and patches to specific computers
* Update registry settings or create custom packages for more advanced management

Just don't see anything for actual "patch management" and I haven't used Pro2 enough to know how good the "reporting" is, but they have a deal now if you buy 100 Pro2 licenses you get them for only $15/each/year.

I've been using Citrix GoToAssist Express & LMI (Central, Ignition, Free) for my remote support and ProactiveWatch for RMM at the moment and still testing a few other options. Just wanted to bring this up for discussion and see if anyone else used Central and the One2Many.

 

[callthatgirl]

I use LMIR and I'm just now doing the Zendesk widget, still in process of getting that set up. My trial ends this year and I gotta get on it!

 

[supporter]

I use LMIR and I'm just now doing the Zendesk widget, still in process of getting that set up. My trial ends this year and I gotta get on it!

How do you like zendesk? I was considering this help desk platform (as it integrates with FreshBooks).

Does zendesk tie in with LMIR in some way?

 

[Cambridge PC Support]

does that mean that you could set up a load of domestic customers with it for a small fee per month, and then have the software automagically update various bits'n'pieces, ie flash, java, acrobat, firefox and then clean up temp files, run a quick hitman pro scan and then defrag?

all without doing very much at all

 

[Tuwoki]

We currently use LMI to support around 150 computers and have been playing with the OneToMany feature. OneToMany is basically just a simple 'run this command on these computers at this time', nothing terribly sophisticated, however if your not doing anything complicated, it works.

We have recently used it to update flash player on all the computers by getting OneToMany to copy the installer files to a 'deploy' folder on each computer then scheduled to run the installer a week later.