List Of Things I've Learned While Becoming A Computer Repair Professional

[hightechrex]

In no specific order, feel free to add if you'd like.

1.) Low prices doesn't necessarily lead to clients.
2.) People are willing to spend more money then they know. (Yes.. THEY)
3.) If it takes you more then 5 minutes to do, you should be getting paid for it
4.) Be prepared to mess up; time and time again. (before getting it right)
5.) Most people don't really care about free services. They expect to pay, you should capitalize on that. "Free" services actually turn people off.
6.) Aside from the landing page clients will visit probably 1 or 2 other pages. Make it count!
7.) PPC is the best way of discovering what keyword work and don't. Even if you use it for a few days or a week. It's great.
8.) Anyone who promises you overnight SEO results ranking is usually lying.
9.) Think as a customer.. not as a tech when pricing your services.
10.) Facebook is an extremely powerful tool for getting on the 1st page.
11.) Google Analytics is your best friend. Use it wisely.
12.) Webmaster tools is your best friend. Use it wisely. (Especially when you need your site indexed)
13.) You can now link your website as an annotation in Youtube videos.
http://www.youtube.com/watch?v=RrJ0_-LUQ8o
14.) Treat every job like your life defends on it's success. They sometimes lead to much bigger jobs.
15.) Don't be afraid to take something to a competitor if your not equipped to fix it. (i.e. televisions, speakers, etc) Clients don't care how and where you did it.
16.) Be honest.
17.) Keep it simple, short, and to the point. Most don't care how smart you think you are. Unless they ask, keep the jargon to yourself.

There's alot more, but I think I've covered the most important ones.

 

[3ft]

- The customer isn't always right. As a matter of fact, most customer's are always wrong. Don't be afraid to educate as needed.

 

[hightechrex]

- The customer isn't always right. As a matter of fact, most customer's are always wrong. Don't be afraid to educate as needed.

I couldn't agree with that anymore. Know-It-All customers are one of my biggest peeves.

 

[tankman1989]

In no specific order, feel free to add if you'd like.

1.) Low prices doesn't necessarily lead to clients.
2.) People are willing to spend more money then they know. (Yes.. THEY)
3.) If it takes you more then 5 minutes to do, you should be getting paid for it
4.) Be prepared to mess up; time and time again. (before getting it right)
5.) Most people don't really care about free services. They expect to pay, you should capitalize on that. "Free" services actually turn people off.
6.) Aside from the landing page clients will visit probably 1 or 2 other pages.
7.) PPC is the best way of discovering what keyword work and don't. Even if you use it for a few days or a week. It's great.
8.) Anyone who promises you overnight SEO results ranking is usually lying.
9.) Think as a customer.. not as a tech when pricing your services.
10.) Facebook is an extremely powerful tool for getting on the 1st page.
11.) Google Analytics is your best friend. Use it wisely.
12.) Webmaster tools is your best friend. Use it wisely.
13.) You can now link your website as an annotatiion in youtube videos.
http://www.youtube.com/watch?v=RrJ0_-LUQ8o
14.) Treat every job like your life defends on it's success. They sometimes lead to much bigger jobs.
15.) Don't be afraid to take something to a competitor if your not equipped to fix it. (i.e. televisions, speakers, etc) Clients don't care how and where you did it.
16.) Be honest.
17.) Keep it simple, short, and to the point. Most don't care how smart you think you are. Unless they ask, keep the jargon to yourself.

There's alot more, but I think I've covered the most important ones.

Thanks for the list! You make some very good points for us to look at!

 

[Xander]

1.) Low prices doesn't necessarily lead to clients.

Sure they do! Just not necessarily good customers.

 

[Velvis]

I
7.) PPC is the best way of discovering what keyword work and don't. Even if you use it for a few days or a week. It's great.

What does PPC stand for?

 

[hightechrex]

What does PPC stand for?

Pay Per Click. It's basically a short way of saying Google Adwords. It helps, because keywords that don't pull traffic typically (keywords you should avoid) won't have many impressions. Impressions are basically instances in which your ad, listing, or website show up in Google for a specific search term. The more impressions that a keyword gives you, the more you should focus your SEO on that keyword.

 

[thebughunter]

In no specific order, feel free to add if you'd like.

There's alot more, but I think I've covered the most important ones.

That's a really good list. Some of those it took me a few years to learn. I'd also echo that "the customer isn't always right".

Some of my own:

• don't be afraid to walk away from bad business
• Learn and understand the power of the word "No"
• Value your health and family time; my phone goes off at 9PM. If it's an emergency after 9PM that needs immediate attention, someone better be dead or dying. Otherwise, I'll call you between 7 and 8 tomorrow morning.
• Work smarter, not harder. For me, that was implementing PCRT, an iPad, Square, and mHelpDesk.

 

[hightechrex]

That's a really good list. Some of those it took me a few years to learn. I'd also echo that "the customer isn't always right".

See that's what us newcomers have going for us. Instead of spending all that time. We can just learn from those who have already made the mistakes. Which is what makes this site so awesome

 

[16k_zx81]

Pay Per Click. It's basically a short way of saying Google Adwords. It helps, because keywords that don't pull traffic typically (keywords you should avoid) won't have many impressions. Impressions are basically instances in which your ad, listing, or website show up in Google for a specific search term. The more impressions that a keyword gives you, the more you should focus your SEO on that keyword.

No offense Rex, but Ive seen your site and I dont think you should be giving SEO advice. There are a number of errors in this thread already. Not meaning to be rude. Just saying.

 

[hightechrex]

No offense Rex, but Ive seen your site and I dont think you should be giving SEO advice. There are a number of errors in this thread already. Not meaning to be rude. Just saying.

My advice is working for me and I've witnessed it work for others. I'm not offended in the least, to each his own

 

[Brand]

What does PPC stand for?

PowerPC

 

[Brand]

No offense Rex, but Ive seen your site and I dont think you should be giving SEO advice.

In addition to that Apple never made the iTouch that he has listed on his home page. I would think it prudent to be accurate when business is concerned.

 

[hightechrex]

In addition to that Apple never made the iTouch that he has listed on his home page. I would think it prudent to be accurate when business is concerned.

Wow. Now your nitpicking

 

[PC-MOT]

In addition to that Apple never made the iTouch that he has listed on his home page.

Care to elaborate..Im a tad lost.

 

[hightechrex]

Care to elaborate..Im a tad lost.

He found that me using "iTouch" as opposed to "iPod touch" was a problem. Although most clients call it the iTouch and I didnt think it was a big deal. I actually sat down for a while deciding if I'd spell it out or not. The iPod touch is the only Apple mobile device with a two part name. It would take up too much space if spelled out in its entirety, so i shortenned it. It was a harmless sacrifice, but he decided he was going to blow it out of proportions.

 

[Xander]

The iPod touch is the only Apple mobile device with a two part name.

The iPod Shuffle and iPod Nano might argue with that claim.

It was a harmless sacrifice, but he decided he was going to blow it out of proportions.

How did he do that? He just made an observation that "iTouch" was not a real product and that he felt it is better to not use made-up terms in your advertising. The only thing blown out of proportion was your claim that he blew it out of proportion.

 

[Rosco]

Nice List. In the beginning of the thread rex did mention this was what HE learned. Weather the SEO is right or wrong it is working for him. If he gets clients isnt that what is all about?

Cant we all just get along?

 

[hightechrex]

ok...

Ok, this is my advice; it's worked for me and you can take it or leave it. I'm not going to sit here and argue symantics, because some of you have nothing better to do with your time. If you don't like my thread there are others, feel free to read them. For those that have found some value in my contribution feel free to add something beneficial.

 

[hightechrex]

The iPod Shuffle and iPod Nano.

Both devices that I don't repair.