IE 11 upgrade error 9c57 HELP.

[coffee]

Doing an update on a windows 7 64bit pro install I found that I cannot upgrade IE 8 to 11. I am experiencing problems with a update that will not install This update says "Not for your system". So, I ran the Windows Update readyness tool and this is the log errors that I have:

This system is already in clients office and they do their quickbooks on it along with some other software. I have tried installing the KB2952664 update and it balks and says its not for your system. When I do a update to install IE 11 I get the error code 9c57.

The only options I can think of are a repair reinstall or a roll back. This will involve alot more work Iam afraid in reinstalling a bunch of software all over again.

Any suggestions to resolve this issue? Has anyone ran into this before? I need to get this upgraded to IE 11 as soon as possible as quickbooks complains to client about outdated IE 8.

coffee

 

[lcoughey]

Here is my suggestion: http://www.google.com/chrome/

 

[coffee]

Here is my suggestion: http://www.google.com/chrome/

Yes, Well the issue is that IE is married to quickbooks and needs to be updated. I have them running fine on firefox. Its not like I.E doesnt run its just I need to get IE updated in case there are issues with quickbooks not working correctly down the road.

thanks,

coffee

 

[Martyn]

Maybe uninstall ie8 http://www.howtogeek.com/howto/2734/uninstall-disable-delete-internet-explorer-8-from-windows-7/

Then download and install ie11. I have the link somewhere.

 

[coffee]

Maybe uninstall ie8 http://www.howtogeek.com/howto/2734/uninstall-disable-delete-internet-explorer-8-from-windows-7/

Then download and install ie11. I have the link somewhere.

Thats a thought I had. However, Should I not be able to re-install IE version X then Their quickbooks probably will not work and I will find myself in deeper doo-doo.

But that is a good idea. I might try that and then install IE9 to see if it fixes problems and then upgrade to 11 from there.

coffee

 

[altrenda]

Might be a good idea to clone the drive and make your changes on the clone, if you are worried about breaking some functionality.

 

[coffee]

Just want to close this out. What I ended up doing was a repair re-install on the computer. This pretty much took care of the upgrade to IE11 error and actually a USB speed issue.

Then the customer asked me to install MSOffice (illegal copy) to the computer. lol, I said no and left.
coffee

 

[Porthos]

Then the customer asked me to install MSOffice (illegal copy) to the computer. lol, I said no and left.
coffee

It sucks that a lot of shady shops and pizza techs have been putting some version of office on computers for so long people just think all computers come with office automatically "free".

 

[Altster]

Just want to close this out. What I ended up doing was a repair re-install on the computer. This pretty much took care of the upgrade to IE11 error and actually a USB speed issue.

Then the customer asked me to install MSOffice (illegal copy) to the computer. lol, I said no and left.
coffee

You could have installed either LibreOffice or OpenOffice in its' place. But I like your reply best.

 

[coffee]

You could have installed either LibreOffice or OpenOffice in its' place. But I like your reply best.

I normally do. However they needed MSOffice for there work. I just get a very uneasy feeling when I have a service call there. I dont know. Nothing I can pin down but something just not right. But that we save for another thread sometime.

Thanks for the reply,