How to 'Clean-Up' Your Software Tools After a Remote Support Session

allanc

Well-Known Member
Reaction score
387
Location
Toronto, Ontario, Canada
I am curious as to everyone is cleaning-up their software tools after a remote session.
In other words - just dropping everything into the Recycle Bin or something else?
On the other hand, I don't want to start some sort of shredding process that is going to take a long time to complete.
For example, for D72 - I don't know how good the encryption is on the password and I wouldn't want someone getting into the application, changing some important settings and then saving the updated profile.
 
I have a wordpad flow chart that I follow so I don't miss a step.

I create a "TOOLS" folder on the desktop and put tall my scanners/etc. in there. After each tool is run, I check it off on my virtual wordpad list. After all is done, I usually clean up all downloads/tools/registry by removing with ccleaner, then I remove ccleaner, then I empty the Recycle bin.

I'm sure it's not squeaky clean like the government would require, but it's always worked well for me. Can't wait to see some others' methods.
 
I have a wordpad flow chart that I follow so I don't miss a step.

I create a "TOOLS" folder on the desktop and put tall my scanners/etc. in there. After each tool is run, I check it off on my virtual wordpad list. After all is done, I usually clean up all downloads/tools/registry by removing with ccleaner, then I remove ccleaner, then I empty the Recycle bin.

I'm sure it's not squeaky clean like the government would require, but it's always worked well for me. Can't wait to see some others' methods.
Other than the method of keeping track of what is done ... very similar.
I am not using any level of 'secure deletion' in CCleaner.
Are you and does it slow down the deletion significantly?
After all, we are trying to minimize the time to close the session and the inconvenience to the client.

EDIT:
D7II (full loaded) is about 1.5 Gb and I am concerned how long it would take to 'shred' on a not so fast computer.
Edit the EDIT:
If this was a remote session, I highly doubt that I would d/l the full D7II.
However, I would like to follow, more or less, the same procedures for onsite 'end of game'.
D7II is just an example, I am referring more to the theory than the actual programs used.
 
Last edited:
I use programs like Windows Repair Toolbox and D7. Downloading the portable version of Windows Repair Toolbox once I close out the program it automatically uninstalls. Anything else I usually run off D7 and once I am done with that I promptly delete the folder.
 
I mainly use the portable Windows Repair Toolbox myself since it is a small download and then it deletes everything it downloads after you uninstall it. I'm not too worried about secure deletion since most of my customers wouldn't have the slightest clue how to recover it anyways if I have to use some of my paid products other then the repair toolbox.
 
Last edited:
Back
Top