Help Desk Software recomendations

[AlohaTech]

Good Morning,

We are looking to move away form our on prem SolarWinds Web Help Desk software we use to log all help tickets.

Looking for suggestions for a replacement Help Desk Ticketing system.

Thanks,

 

[mmerry]

SherpaDesk, Spiceworks or Zoho Desk. Free versions to evaluate. If you have an RMM, they may have a PSA integrated in it.

 

[YeOldeStonecat]

We shifted from N-Able...the big brother to Solar Winds....combined with their old Helpdesk Web, to SyncroMSP, which is a triple combo of RMM, Helpdesk, and PSA.