Hard Time Cancelling Instant House Call

[Jesse M]

Hello everyone,

I sent a message to Instant House call a few weeks ago to cancel... no response

I sent an email to the support email to cancel... They are fighting it saying they didn't get the first request and now the only way to cancel is by phone. Its been 5 days with this set of emails trying to cancel my automatic recurring payment.

I haven't seen a cancellation button or form on their web site. The product is pricey, but ok.

Has anyone had an issue with cancelling this service?

 

[mrapoc]

@Instant Housecall - Corey might be able to help

 

[Jesse M]

@mrapoc , Corey is who I am going around and around with at this point. hopefully I can cancel it before a few more weeks pass and they get more of my money.

 

[Computech2]

Try talking to your bank or credit card issuer. They may be able to stop the payments.

 

[Instant Housecall - Corey]

Hi Jesse,

I had asked you to call because neither of us has a copy of a cancellation, and you had asked for a refund.

Your recurring payment was closed at your request. As for the refund you asked for, I had hoped to be able to get some details so we could get it sorted by phone. The number is 1-888-838-4050 whenever the time is right for you.

Corey.

 

[Jesse M]

Thanks Corey, I can probably give you a call tomorrow. I am under the weather today and we can discuss it further.

I only want a refund for the day I send you the email (same day I got charged). I'm not worried about the additional week or two before that.