Gee, thanks, Dell!

[HCHTech]

A residential customer called today asking if we would review a computer they were thinking of buying. It was a Dell XPS, so I log onto Dell's site, and find my way to the model in question - we review the specs pros and cons together and then I said something along the lines of "$1,199 is a little expensive, but it's got good specs."

They responded with "Hmmm - it says $999 on my computer - are you sure you are looking at the right thing?"

So, I clear my browser cache and reload the site - sure enough, the same computer comes up at $999. WTF, Dell.

I guess their algorithms found a crap-ton of computer related cookies in my cache from many different vendors, and concluded that I was not a loyal customer, so they fed me a $200 penalty! Nice.

 

[Sky-Knight]

Dell's website sucks, it's always sucked. They push through price changes and you have to flush your cache. That's why now I only do my premier stuff via Chrome, because I don't use that browser for anything else and I'm free to flush the cache every time I launch it to keep things clean.

 

[Markverhyden]

So many websites play games like this. I've had many times where the price of airline ticket has gone up with three consecutive browser refreshes.

 

[sapphirescales]

Dell's not alone. Almost every website tries to pull crap like this nowadays. That's why before I buy anything I clear the browser.

 

[GTP]

Happened to me today when purchasing a license from Emsisoft. Every time I refreshed I got a higher or lower price!

 

[cypress]

I always get this on Amazon but not on Dell or anything like that. Didn't know Dell was doing that too.