Ever recommended LaCie? Might want to rethink that.

[brockalee]

http://i.imgur.com/X3bQJ.png

http://www.reddit.com/r/technology/comments/ps6c5/why_i_wont_be_buying_from_lacie_again/

Is this typical of RAID 1 enclosures? Pay $300 to get your data back, or void your warranty?

 

[Vicenarian]

That sucks. Bad PR for LaCie, that's for sure.



I generally just buy RAID 1 enclosures, and buy my drives separately. Easier to handle warranty issues that way.

 

[Tekko]

I overheard some guys at tiger direct saying their support went to ****, this must be what they mean.

 

[phaZed]

I overheard some guys at tiger direct saying their support went to ****, this must be what they mean.

Not only that, I have found Lacie products to be sub-par at best. I have had my fair share of Lacie RAID devices come in my doors, and in most of the cases it ends up being the controller that went bad, and mucked up everything. If I were to tally up the brands of RAID external enclosures, Lacie would be around 90% of what I see.

Am I correct in saying that Lacie is also using a Linux based controller, and writing a proprietary format? The reason I ask is that I rarely have any success when trying to recover data from Lacie enclosures... but I can't tell if that is because the controller is botching the whole thing or if the format is proprietary. Using R-Studio too, and others.

 

[ljtechservices]

I tried to deal with one of these before.
it came in a funky case which I had to practically destroy to get apart.
both drives were good. the controller had failed.
I tried every trick I knew and could find to mount the drives and break the encryption.
It was a linux MD device but they wouldn't mount as a single drive no matter what I did.
there must have been an encryption key on the controller.
Customer only wanted 1 file off it as it was primarily used for backup. he didn't want to pursue it.
I tried on my own for a week anyway just to see what could be done but couldn't figure it out.

 

[phaZed]

Ljtechservices,

This has been my experience with them as well. I don't have this problem with other products like the HP media vault, for instance.