EUFI making so many things harder

[Rob_NNCC]

I have an already difficult pc to work on. Quickbooks, Autocad and if he has alot of tabs open, internet explorer will crash on him every other day or so. It is a HP Pavilion HPE H81114

Gsmart checks out, including long test, MS memory check says everything is good, chdsk reports no issues, the system log is clean and the application crashes are a dead end from what I can see. Prime95ed for 12 hours, checks out OK. SFC found nothing. No bad caps(worth a shot...)

I have a hunch its the RAM/Ram controller or the PSU. Issue is, the darn thing is EUFI and I can't find any solid bootable test like memtest86+ to run on it.

I convinced him to let me test it over the weekend as he runs his business from it and does not want any down time.

Does anyone have an idea on what I can do to test this?

Thanks in advance!

 

[ComputerRepairTech]

Yes, question, what additional information did you leave out that led you to believe its a hardware issue?

I dunno about you but when I see IE crashing I start assuming malware first.

 

[Rob_NNCC]

AND quickbooks AND autocad.

Basically everything he runs that uses lots of CPU and RAM. Quickbooks and Autocad crash the most.

 

[NYJimbo]

"EUFI making so many things harder"

Interesting. I work on new machines all day and almost everything is UEFI now, but I cant think of anything that has been hindered by UEFI (not saying it doesn't happen).

Can anyone give a decent list of issues where UEFI really stopped them from a proper diag ?

 

[nlinecomputers]

I have an already difficult pc to work on. Quickbooks, Autocad and if he has alot of tabs open, internet explorer will crash on him every other day or so. It is a HP Pavilion HPE H81114

Gsmart checks out, including long test, MS memory check says everything is good, chdsk reports no issues, the system log is clean and the application crashes are a dead end from what I can see. Prime95ed for 12 hours, checks out OK. SFC found nothing. No bad caps(worth a shot...)

I have a hunch its the RAM/Ram controller or the PSU. Issue is, the darn thing is EUFI and I can't find any solid bootable test like memtest86+ to run on it.

I convinced him to let me test it over the weekend as he runs his business from it and does not want any down time.

Does anyone have an idea on what I can do to test this?

Thanks in advance!

I assume you mean Secure Boot is giving you fits? You do know how to turn OFF secure boot and fastboot in the bios? On UEFI systems you have to turn both off in order to boot from non secure devices, run your tests and then turn it back on for Windows 8.

 

[Rob_NNCC]

So, coming back to my original question, can you run memtest 86+ on a limited HP UEFI that does not let you turn anything off? And if not, what can be run?

 

[nlinecomputers]

So, coming back to my original question, can you run memtest 86+ on a limited HP UEFI that does not let you turn anything off? And if not, what can be run?

There is no such thing. ALL UEFI bios allow you turn that off. Per the spec that Microsoft and Intel put out when UEFI Secure Boot was designed.

If you can't figure out how to turn it off then you will not be able to run your tests.

 

[Rob_NNCC]

Sorry, perhaps that should have been HP's crappy 1/2 way interpretation of EUFI makes some things harder. You can not turn off secure boot, BUT, PXE is legacy so it does not use secure boot. Running memtest86+ now. Perhaps I am missing something, but I do not feel that I am the first person that has had this problem.

Thanks for everyone trying to help.

 

[Rob_NNCC]

There is no such thing. ALL UEFI bios allow you turn that off. Per the spec that Microsoft and Intel put out when UEFI Secure Boot was designed.

If you can't figure out how to turn it off then you will not be able to run your tests.

Thanks, I will take a 2nd look after the tests have finished.

 

[nlinecomputers]

By the way it is UEFI. Unified Extensible Firmware Interface. http://www.uefi.org/home/

 

[nlinecomputers]

How to access UEFI bios from Windows 8

http://www.youtube.com/watch?v=ElzvaL96cw0

Common key press functions to access the UEFI bios settings on boot up.

Usually the hotkeys for BIOS are :
DEL (ASUS)
F1, F2, F10, F12
CTRL + ALT + ESC
ESC
ASUS- F8
SONY- F12
GATEWAY- F10
GIGABYTE- F12
DELL- F12
HP/COMPAQ- ESC
ACER- F12
eMACHNES- F10
TOSHIBA- F12
FUJITSU- F12

 

[bertie40]

Yep. Not a fan of UEFI.

Having to mess around activating legacy mode, just to get the bloody repair DVD booted.

 

[PCX]

You have to turn off UEFI and turn on legacy booting to run things like memtest86+.

Also, another random piece of info: When transferring data from one HDD to another with Windows 8 (say with two HDDs in a Linux box), you have to immediately run a chkdsk /f in order to see the files. Sorry, that was a bit random, but I just thought of it because of the whole UEFI and Windows 8 thing.