LedHed
Active Member
- Reaction score
- 93
- Location
- Southwest Louisiana, USA
Client called this morning and said his computer installed a HUGE update (Creators update) and now it won't boot up. He told me it was showing a blue screen and listing epfwwfpr.sys as the culprit. A quick Google search told me that this is an Eset NOD 32 driver responsible for filtering application protocols http/https, pop3/pop3s, imap/imaps.
I had a similar problem on my personal desktop after upgrading to Win 10 from Win 7.
The solution:
1. Boot to a command prompt and go to C:\Windows\System32\drivers and rename the file to epfwwfpr.bak.
2. Reboot the computer (it should boot normally now.)
3. IMPORTANT!!! Retrieve the license info from ESET for the customer at https://www.eset.com/us/support/lost-license/ (I usually save a text file on the users computer in C:\Temp folder when they order ESET.)
4. Uninstall Eset NOD32
5. Re-install Eset NOD32 and insert the license info.
6. Reboot computer to make sure it boots.
This was the solution that worked for me but, your results may vary. Anyway, hope this helps.
Andy Buford
I had a similar problem on my personal desktop after upgrading to Win 10 from Win 7.
The solution:
1. Boot to a command prompt and go to C:\Windows\System32\drivers and rename the file to epfwwfpr.bak.
2. Reboot the computer (it should boot normally now.)
3. IMPORTANT!!! Retrieve the license info from ESET for the customer at https://www.eset.com/us/support/lost-license/ (I usually save a text file on the users computer in C:\Temp folder when they order ESET.)
4. Uninstall Eset NOD32
5. Re-install Eset NOD32 and insert the license info.
6. Reboot computer to make sure it boots.
This was the solution that worked for me but, your results may vary. Anyway, hope this helps.
Andy Buford
