Does Fab's also backup Quickbooks and Quicken data files outside of user account directory?

[ell]

Pretty sure the answer to this is no, not finding the answer googling, but I was just curious if anybody knew for sure.

 

[cypress]

I am pretty sure it backs up only the default location but you can specify it to back up custom locations as well. You just need to point it to that location.

 

[nlinecomputers]

Quicken by default stores in the My Documents directory. Quickbooks in the Public Documents directory. Both are backed up by Fabs by default. So if you take defaults you should be ok but we all know how to spell assume. Always look if you can for the files.

 

[nlinecomputers]

To clarify, Fabs doesn't look for Quicken or Quickbooks files but the default locations are places Fabs backs up by default.

 

[TenYardFight]

Yup, when possible (on a booting system), fire the programs up and look at the the file in use. Figure out where it is stored. On an offline system. Check the last modified date.

Sent from my SM-G930V using Tapatalk

 

[ell]

I am pretty sure it backs up only the default location but you can specify it to back up custom locations as well. You just need to point it to that location.

Yes I see where there is the custom setting, I'm afraid I may forget to use it. I found the default locations can vary with quicken versions. I did a backup this week for a client with fabs 6 pro and she called claiming her quicken data files were missing. I checked my backup drive and they are there in her user documents folder, just hoping I didn't miss a newer backup in the program files directory.

 

[cypress]

Maybe this is something @fabs can look into? Although making a reminder checklist might be in order as well. I know I been doing that a lot more lately for myself.

 

[glricht]

... Although making a reminder checklist might be in order as well. I know I been doing that a lot more lately for myself.

Yup, me too. In my N&P checklist, after doing a Fabs backup, I also manually backup add'l folders (just in case):

1. Email client data
2. If the user has Desktop AOL, backup the PFC
3. Any folders of interest in the root of C:\
4. Backup folders created by various applications (e.g. Cook'n, PeachTree, etc.)

 

[DMC Unlimited]

Yup, me too. In my N&P checklist, after doing a Fabs backup, I also manually backup add'l folders (just in case):

1. Email client data
2. If the user has Desktop AOL, backup the PFC
3. Any folders of interest in the root of C:\
4. Backup folders created by various applications (e.g. Cook'n, PeachTree, etc.)

Agreed. Definitely can't only rely on a program to grab everything your client may have on their PC (too many variables). As long as the client leaves the QB data in the default location, Fabs will grab it, but all too often I have clients who inexplicably save their QB data in the strangest places...

 

[nlinecomputers]

Agreed. Definitely can't only rely on a program to grab everything your client may have on their PC (too many variables). As long as the client leaves the QB data in the default location, Fabs will grab it, but all too often I have clients who inexplicably save their QB data in the strangest places...

Older versions of QB and Quicken used to save data in the program directory if the client has been using them for a long time then that old location will be inherited in the newer versions.

 

[DMC Unlimited]

Older versions of QB and Quicken used to save data in the program directory if the client has been using them for a long time then that old location will be inherited in the newer versions.

Absolutely, but it's usually the clients who have at some point restored a backup and placed it in a crazy location that I need to watch out for. ;-)

 

[HCHTech]

Check the last modified date.

I learned that the hard way a couple of years ago. The client had a "companyname2015" file - oh, obviously, that's the right one, yes? No..it was a projected file they made for budgeting purposes back in 2012. The live file was "companyname2013". Always double-check the last modified date!

 

[nlinecomputers]

I grab all QB files. It is up to the end user to sort that out.

 

[DMC Unlimited]

I learned that the hard way a couple of years ago. The client had a "companyname2015" file - oh, obviously, that's the right one, yes? No..it was a projected file they made for budgeting purposes back in 2012. The live file was "companyname2013". Always double-check the last modified date!

One of those times that the customer is NOT always right. ;-)