Hi, is there a way to determine what version of Windows is on a computer via Hiren's (etc)? I'm still pretty new with tech repair but when someone's operating system is constantly resetting or unusable its hard to determine which OS (Windows 7 Home, Windows 7 Professional.. etc) needs to be put back on.
I know obviously to check the sticker if there is one but i've had a few where there was none and I had to phone the customer and ask what the OS is, which I feel shouldn't be necessary.
I know obviously to check the sticker if there is one but i've had a few where there was none and I had to phone the customer and ask what the OS is, which I feel shouldn't be necessary.