River Valley Computer
Well-Known Member
- Reaction score
- 782
- Location
- Russellville, AR
Had a customer bring in a Dell D630 in pristine shape. Has Win 7 on it but will not load off HDD - comes up with 'Windows needs to restart" and to select Safe/Safe with network/Continue - then reboots.
The customer is 84 years old and he has a special program on it that ties to a cutting machine that cuts leather key fobs he makes and gives away to children. It interfaces RS232. His 10 yr old great grandson played with his computer last week end and somehow put a BIOS password on it. Has anyone had any success in resetting BIOS PW. There is a program we have used in the 'dark ages' called "CMOSPWD" but it's on a CD and we can't tell the BIOS to boot from CD. When we push F12 the CD is not an option. Obviously can't run Linux since can't run off CD drive.
It appears his GGson got into the BIOS and changed things.
We'd tell him to junk it but to program is not available anymore and he has no CD with it so we need to try to save it.
Thanks in advance. (I knew we should have opened a bar instead of a computer repair shop.)
The customer is 84 years old and he has a special program on it that ties to a cutting machine that cuts leather key fobs he makes and gives away to children. It interfaces RS232. His 10 yr old great grandson played with his computer last week end and somehow put a BIOS password on it. Has anyone had any success in resetting BIOS PW. There is a program we have used in the 'dark ages' called "CMOSPWD" but it's on a CD and we can't tell the BIOS to boot from CD. When we push F12 the CD is not an option. Obviously can't run Linux since can't run off CD drive.
It appears his GGson got into the BIOS and changed things.
We'd tell him to junk it but to program is not available anymore and he has no CD with it so we need to try to save it.
Thanks in advance. (I knew we should have opened a bar instead of a computer repair shop.)
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