Dell All-in-One Yellow tint

[Velvis]

I have a client that has a dell all in one that occasionally gets a yellow hue. Dell replaced the motherboard, lcd, and hard drive and also claim the yellowish tint was visible over a remote session. (I was just made aware of that.)

I had cloned the original drive on to the replacement hard drive and now they are saying because they replaced all the parts and it was visible over the remote session (Im not sure I believe that.) that the issue must lay with the OS that was copied back.

Anyone ever have an issue like this?

Seems weird it would be a software issue.

 

[Velvis]

No, its not that apparent.

 

[seashore]

the issue must lay with the OS that was copied back

Boot another OS to check.

 

[Megaarch]

I would say it is def a display panel prob. You said they"claimed" the yellow hue was visible over a remote session, but I would not believe that. Like above said boot to another OS. You also had this computer in your possession, did you experience this yellow hue?

Lol, maybe an option for the screen display? Currently in Korea many people are changing there Android phones to a yellow hue, not sure the exact setting, but it is supposedly easier on your eyes. In my opinion looks like someone ****** on the screen.

 

[Megaarch]

Didn't read this but

Night light?

Just googled the "night light" thing, this is how many Koreans are using there phones 24/7. Blows my mind.

 

[Diggs]

If it was visible on the remote then it is a software issue. Remote in and see what you see. If it's just local are there any color controls on the screen like there are on regular monitors?

 

[Archon Prime]

You guys don't use the Blue light filter on your phones? lol it's not new tech.

 

[mr m]

Intermittent problems are the worst to troubleshoot. I have found this potential fix on a couple of Websites. It's worth a try.

https://www.microcenter.com/tech_center/article/6781/how-to-fix-a-monitor-with-a-yellow-tint

 

[fincoder]

Night light?

Or the original and best: f.lux

 

[Markverhyden]

If it's hardware it should be in PXE, so boot to BIOS.

 

[brandonkick]

I like the "night light" setting. It's pretty easy on the eyes in late hours of the night... when I should have quit working hours ago. It allows me to keep working even a little bit longer than I should be

 

[GTP]

I just got a client complaining about a "yellowish tint" on her screen. I updated the video drivers and its now clear, sharp and bright.