Data recovery from External HDD
- Thread starter cplanet
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lcoughey
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- Ontario, Canada
What does, "Logic Damaged" mean? Without knowing what the problem is, it is very difficult to advise on how to deal with it.
lcoughey
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- Ontario, Canada
The user can't tell you if they deleted anything? How is the ddrescue image going? Any bad sectors?
brandonkick
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If this data is valuable to the customer, they are better off sending it to a pro.
No offense to you, but if the data has real value and it's important that they don't lose it then both
you and the customer is better off if a pro is involved. Outsource it yourself if you want too, and add
a little fee on top for yourself but losing critical data or just data they really do not want to lose is something
where when the damage is done, it's done.
You did make a smart move in trying to get a good clone to work from... better than many people who are
new to data recovery, most ruin the drives trying to mount them and copy directly from them. But I'd only go
forward on your own if the customer wouldn't be upset if the data recovery failed.
frase
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Have you taken the drive apart, and used a HDD Dock or in another PC? As maybe just the USB connector or a chip on the USB daughterboard.
Last edited:
No bad sectors, but stopped around 50% - now I'm going to try one more time before sending to a pro. The client just tell the used a "free" antivirus to scan the HDD.
Yes, I will send it to a pro. Just wanted to try without making more damage. Thank you!
No I did not take the drive apart, didn't used any dock or mounted , just used the USB 3 port (Samsung M3 portable HDD) to make a disk img.
Thank's for your replies.
lcoughey
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- Ontario, Canada
Then stop before you kill the drive...you are risking losing your client's data forever.
Maybe I'm not and data recovery expert, but now my limits! Thanks for you opinion.
Ok. I have the IMG file and the original HDD is "safe", ready to ship to a pro!
going to explore img file.
brandonkick
Well-Known Member
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Everyone starts out at square one, meaning no one starts off as a pro. The danger here
is that an inexperienced person can ruin a drive and ruin data that a professional might
be able to completely recover successfully. Experience and education are how we get better,
but you have to know when the data is critical that it needs to be in the hands of a professional
who will not jeopardize losing any data by making mistakes in the recovery process.
You can practice on drives that customers might bring you, which may not have super critical
data. Maybe they have some music on there, and a few pictures and recipes. Data they want
to get back, but don't want to pay the couple hundred dollars it would cost for professional recovery.
You can experiment on that stuff, but when your dealing with critical data your better off yielding to
the pro's until you get the tools and knowledge necessary to take on the critical job.
Yes, I agree, is danger to puts hands on users data when you are not an expert, but we have to start from somewhere, even with "test" hard disk, you will never produce "real damages".
Thanks for your comments.
ps: everything went well this time. The client had back all the data! Thanks
Thanks for your comments.
ps: everything went well this time. The client had back all the data! Thanks
