Crazy number of non-booting Windows 10 this week...

MudRock

MudRock

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Okay, this is getting out of hand. I've had a lot of computers in this week already which are all the same situation. I've fixed one already, but it was a drawn out solution and I don't remember the steps I took.

All of these computers are the same. Windows 10 or Windows 8 upgraded to Windows 10, GPT partition type and UEFI. The computer tries to boot, starts an automatic repair, fails, and creates the log srttrail.txt. All the help I can find online says to do chkdsk, then bootrec /fixmbr, /fixboot, /rebuildbcd. Nothing works. I went in and manually checked the BCD on the EFI partition, and all looks fine. I've tried booting with unsigned drivers to no avail, and then also disable early anti-malware.

I've checked the srttrail.txt, and it shows no issues, just says '1 root cause; Can not repair', .log is the same general thing.

Anyone have any solutions? I really don't want to go through and try to remake everything, nor do I want to do refreshes on all these systems either.
 
Is it a loop? I had 2 last week that would loop at startup and then go into AR. All I did was a reinstall after backing up data off a docking station.

Doing a N&P may not be what you want to hear, but in my situation, it took me less than 2 hours and I was done and customer/s were happy.
 
Your PCMD said:
Is it a loop? I had 2 last week that would loop at startup and then go into AR. All I did was a reinstall after backing up data off a docking station.

Doing a N&P may not be what you want to hear, but in my situation, it took me less than 2 hours and I was done and customer/s were happy.
Click to expand...
Yeah. I dislike doing N&P or even Refresh, but I'm not going to spend hours trying to figure out which scenario is causing the issues, so I think this will end up the path.

Comon Microsoft, get your **** together.
 
ohio_grad_06 said:
Quiet!!

Simple solutions might mean end users can fix it themselves, then we are still out of work...:D
Click to expand...
cypress said:
I second those thoughts. Keep it interesting so that work is still being created lol!
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Just bugs me when what is seeming to become a common bug, is such a convoluted process (and inconsistent) that N&P is the option; Customers can do that too. I've now fixed 2, but the process was different between both. The second one, I documented the process EXACTLY, tried it on third one. No go. Seriously? Exact same errors, logs and everything.
 
MudRock said:
Just bugs me when what is seeming to become a common bug, is such a convoluted process (and inconsistent) that N&P is the option; Customers can do that too. I've now fixed 2, but the process was different between both. The second one, I documented the process EXACTLY, tried it on third one. No go. Seriously? Exact same errors, logs and everything.
Click to expand...

Oh I know this feeling oh too well.
 
At least most end users seem to scared to nuke and pave themselves. I make 135 when I do a cleanup or reinstall. So hey, I'll play the game of how many times can you reinstall Windows lol. Especially since windows 10 is simple if I have the latest version. Install from USB, run 5-10 updates usually and it's finished. Then install any other software they specify.
 
ohio_grad_06 said:
At least most end users seem to scared to nuke and pave themselves. I make 135 when I do a cleanup or reinstall. So hey, I'll play the game of how many times can you reinstall Windows lol. Especially since windows 10 is simple if I have the latest version. Install from USB, run 5-10 updates usually and it's finished. Then install any other software they specify.
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Which is funny, because Microsoft claims cumulative updates. It -should- only be one update. Obviously they're just lumping updates.
 
MudRock said:
Which is funny, because Microsoft claims cumulative updates. It -should- only be one update. Obviously they're just lumping updates.
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You know, thinking of my answer, you know, from their part, it'd probably be a good idea to have a rotating set of updates. 1 full update download, one recent one, and one last 3 months kind of thing. One for fresh installs, one for everyone constantly connected to the internet, and 1 for those who connect infrequently or missed an update for some reason.

I do wonder though, the enterprises/IT that 'vet' updates, how they feel about this and the announcement that 7/8.1 updates are moving to that.
 
Which version of Windows 10? 1511 or 1607? Assuming that they are upgraded to the Anniversary Edition (1607) have you rolled it back? There are reports of freezing issues with 1607.
 
MudRock said:
Well, at least make the solutions a bit more simple. Haha.
Click to expand...

As long as I can fix it with a simple Nuke & Pave, I'm happy... :D

I don't know...is this any worse than the all too familiar "Updates failed, reverting changes..." of Windows 8 a few years ago that used to botch things up really bad? :rolleyes:
 
nlinecomputers said:
Which version of Windows 10? 1511 or 1607? Assuming that they are upgraded to the Anniversary Edition (1607) have you rolled it back? There are reports of freezing issues with 1607.
Click to expand...
Can't even get that far, and a refresh isn't working either. The logs for this one shows it failed an update. I tried the dism rollback too, to no avail.
katz said:
As long as I can fix it with a simple Nuke & Pave, I'm happy... :D

I don't know...is this any worse than the all too familiar "Updates failed, reverting changes..." of Windows 8 a few years ago that used to botch things up really bad? :rolleyes:
Click to expand...
Yeah, because this one leaves their system unusable.
 
4ycr said:
I had one yesterday, it was the graphics drivers that messed up, removed them , reboot and they reinstalled by a different name and all was good.
Click to expand...
Okay, I wish I could tip ya, cause that was what it was. Radeon dual graphics setup in a laptop.
 
MudRock said:
Radeon dual graphics
Click to expand...
Isnt that the culprit most of the time? AMD graphics drivers are terrible at best. I dont carry AMD GPU's only nVidia for that reason alone. I also dont carry AMD APU's either. I know I could make money off of them, but in the long run, I would lose money having to fix/warranty the product and I just dont want to lose money.. who does right?
 
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