thecomputerguy
Well-Known Member
- Reaction score
- 1,420
I have a client who works in Insurance and lives in Adobe. He's got about 15 computers and he has a mix of reader and pro installed in all of them and every so often one of his employees needs the features Pro offers. In those 15 computers he's installed his single copy of Acrobat Pro 11 as many times as adobe would possibly let him.
In the last couple of days Adobe must have done an internal audit of registered licenses and I'm sure his license is coming back installed too many times and they have blacklisted it because multiple computers are now showing that it has been installed too many times.
I've explained to him multiple times that yes you have to pay for software, no you can't buy one copy and install it 15 different times. He says he doesn't understand how Adobe can do that. I've explained to him technically you are supposed to have one license per user and the fact that you've successfully installed one copy that many times surprises even me.
He keeps calling me when someone gets a license bounce back and I explain the same thing over and over and over. He says, "So what if you have 15 computers you are supposed to pay $14.00 a month for every single computer?"
YEP
I've explained that yes you can buy it outright but that comes with it's own set of problems like not getting updates, and I know if I buy one copy for him he will then try to install that one 10 times and we'll be back to square one.
I've explained to him there are alternative to Acrobat but he wants to stick with it because that is what they have always used.
He just keeps coming to me for a different answer like I miraculously come up with some way continue sharing licenses...
I'm like bro, your company cannot operate with the right tools. You just bought a $3000 iMac for video editing, you've never used a Mac before, you've never used Final Cut, you've never edited video, and yet you just go out and slap 3 G's on the table for something you have no idea how to use or if you will even use it.
PONY UP.
In the last couple of days Adobe must have done an internal audit of registered licenses and I'm sure his license is coming back installed too many times and they have blacklisted it because multiple computers are now showing that it has been installed too many times.
I've explained to him multiple times that yes you have to pay for software, no you can't buy one copy and install it 15 different times. He says he doesn't understand how Adobe can do that. I've explained to him technically you are supposed to have one license per user and the fact that you've successfully installed one copy that many times surprises even me.
He keeps calling me when someone gets a license bounce back and I explain the same thing over and over and over. He says, "So what if you have 15 computers you are supposed to pay $14.00 a month for every single computer?"
YEP
I've explained that yes you can buy it outright but that comes with it's own set of problems like not getting updates, and I know if I buy one copy for him he will then try to install that one 10 times and we'll be back to square one.
I've explained to him there are alternative to Acrobat but he wants to stick with it because that is what they have always used.
He just keeps coming to me for a different answer like I miraculously come up with some way continue sharing licenses...
I'm like bro, your company cannot operate with the right tools. You just bought a $3000 iMac for video editing, you've never used a Mac before, you've never used Final Cut, you've never edited video, and yet you just go out and slap 3 G's on the table for something you have no idea how to use or if you will even use it.
PONY UP.
