stevenamills
Active Member
- Reaction score
- 46
I've had the same thing happen twice in the last week:
A customer brings in a computer that won't boot. It gets the splash screen and then reboots to the "Sorry....." screen. Cannot access in safe mode either.
When I boot with UBCDWin, the C-Drive shows as "Unknown type" and is inaccessible. I might suspect some sort of driver issue, but the repair partition, in both cases, was visible and accessible.
Using an Acronis boot disk, I could see the C partition in both cases. On computer 1 I was able to get an image and transferred it to a new drive - happy customer. Computer 2 gets about half way through the image process and pukes.
One computer was a laptop and the other a desktop. Both drives were SATA.
The first drive made it through a complete Spinrite run and showed no errors. The customer tells me than ran the built in diagnostics on computer 2 and it showed no HD errors.
I can't seem to put the whole thing together, except blaming it on SATA.
Has anyone seen something similar?
Steve
A customer brings in a computer that won't boot. It gets the splash screen and then reboots to the "Sorry....." screen. Cannot access in safe mode either.
When I boot with UBCDWin, the C-Drive shows as "Unknown type" and is inaccessible. I might suspect some sort of driver issue, but the repair partition, in both cases, was visible and accessible.
Using an Acronis boot disk, I could see the C partition in both cases. On computer 1 I was able to get an image and transferred it to a new drive - happy customer. Computer 2 gets about half way through the image process and pukes.
One computer was a laptop and the other a desktop. Both drives were SATA.
The first drive made it through a complete Spinrite run and showed no errors. The customer tells me than ran the built in diagnostics on computer 2 and it showed no HD errors.
I can't seem to put the whole thing together, except blaming it on SATA.
Has anyone seen something similar?
Steve
