[REQUEST] Can't Find Monitor Screw

[Appletax]

LG 24GN50W-B: 24 Inch Class UltraGear™ Gaming Monitor with Radeon FreeSync™ | LG USA

Get information on the LG 24" Class UltraGear™ Gaming Monitor with Radeon FreeSync™ (23.6" Diagonal) . Find pictures, reviews, and tech specs for the LG 24GN50W-B

www.lg.com

Bought this locally used for $70 and it is missing this screw:



I cannot find it anywhere. I don't know what to call it. "Monitor screw" shows me just screws that require a screwdriver.

 

[Markverhyden]

LG 24GN50W-B: 24 Inch Class UltraGear™ Gaming Monitor with Radeon FreeSync™ | LG USA

Get information on the LG 24" Class UltraGear™ Gaming Monitor with Radeon FreeSync™ (23.6" Diagonal) . Find pictures, reviews, and tech specs for the LG 24GN50W-B

www.lg.com

Bought this locally used for $70 and it is missing this screw:

View attachment 13832

I cannot find it anywhere. I don't know what to call it. "Monitor screw" shows me just screws that require a screwdriver.

That's not a monitor screw. It's a specialty fastener, a type of thumb screw. Can't say I remember seeing them in big box stores in those specialty fastener cabinets. But I'm sure they've have one with just the thumb screw head, without the folding wings, that's match the thread pattern.

 

[britechguy]

I presume you're talking about the one in the center of the photo with the bail attached, and Mark has beaten me to what I was going to say.

Take whatever part it is that it screws into with you to Lowes, Home Depot, or your local hardware store and look in the specialty fasteners drawers (and that's only because there are often single screws there you can test with). It will almost certainly be a metric machine screw. Definitely determine what length you'll need before going by inserting a skewer through the screw hole and up in to whatever it screws into and marking the distance (then take off a wee bit).

You're almost certain to find what you need, sans bail.

 

[Appletax]

There's seriously no way to purchase this exact part online somewhere?

To have to take it from the client's house 1/2 hour away to a hardware store is quite the burden.

Edit: emailed LG customer service.

 

[nlinecomputers]

Without a service manual with a full parts list you are unlikely to find the proper screw. It’s not a monitor screw. It’s called a D ring Philip’s head screw. But you don’t know the size or how it’s threaded.

 

[Appletax]

Without a service manual with a full parts list you are unlikely to find the proper screw. It’s not a monitor screw. It’s called a D ring Philip’s head screw. But you don’t know the size or how it’s threaded.

Nice to know what it's called.

I guess only LG themselves can tell me what I need. Hope customer service is helpful (doubt it).

 

[nlinecomputers]

You are probably better off to suggest a replacement base. You should be able to purchase a standard like this.

https://www.amazon.com/Amazon-Basics-Computer-Free-Standing-Adjustable/dp/B01IFTYW3I

 

[Markverhyden]

The thread size on those, like most other stuff will be standard. Don't you have a monitor with the same assembly to check the screw size? Otherwise do what @nlinecomputers suggested and just get a generic VESA monitor stand.

 

[britechguy]

To have to take it from the client's house 1/2 hour away to a hardware store is quite the burden.

True, but it's fast, and billable if they "want it now."

But, I read your original post as it being something you picked up locally for your personal use, which does have some bearing on how I answered. But in the end, unless someone can tell you the length and thread pitch your best bet is doing a quick match yourself if time is of the essence.

 

[nlinecomputers]

The problem is you don't know the screw length. You can tell the diameter but not the length. Nor do you know if the screw has a partially threaded shank and how long the threaded portion is.

 

[britechguy]

You can tell the diameter but not the length. Nor do you know if the screw has a partially threaded shank and how long the threaded portion is.

Hence the reason I said that you have to use a skewer, either marked or actually broken off, after it's inserted into the base and through into the part where it screws into.

You could pretty easily tell if the screw is only end-threaded by looking in the base part to see if threads exist inside that tube. But even if the screw were threaded all the way down, it shouldn't make any difference provided the correct thread pitch and length are selected. I've used plenty of fully threaded machine screws where a lost one was only end-threaded, as it's trickier to come by end-threaded in certain sizes.

I've never had a fully threaded screw "fail to perform" where the original was a smooth shank with end threading.

 

[nlinecomputers]

I've never had a fully threaded screw "fail to perform" where the original was a smooth shank with end threading.

I could see a full thread screw binding up because it catches on the first hole and the second internal hole. They use a shanked screw for a reason. But honestly finding a proper length screw that has a thin enough head is going to be the real issue. They put a D ring on the screw so that it can lie flat. Too big a head and you will not be able to set the stand on a flat surface. You can substitute a regular screw if the head is slim enough but you'd have to use a screwdriver to install or remove it.

 

[nlinecomputers]

My time is money and the amazon stand will solve the problem, probably with a more adjustable range than the OEM for just $27. It's a no-brainer solution to me.

 

[HCHTech]

Somebody had to work hard to get that screw out of there in the first place - I've never seen one of these that didn't have a captive screw - no way to lose it unintentionally. I'd say "idiot proof" but obviously not - haha.

 

[mikeroq]

My time is money and the amazon stand will solve the problem, probably with a more adjustable range than the OEM for just $27. It's a no-brainer solution to me.

Yea at this point more time has been spent than the cost of a cheap stand, or even a decent one.

 

[Appletax]

The D-ring screw and stand base are considered to be a single part. Hence, the reason why the option to separately purchase the D-ring screw without fully replacing the stand base is unavailable. And for this, if you would like to obtain a new stand base for the unit, here’s the part number: AAN76808701. You can purchase the part directly from our Authorized Parts Distributor - Encompass Parts. I have listed their contact information below, including their website address. Please reach out to them for availability, pricing, and shipping information.

Encompass Supply Chain
Phone Number: 800.432.8542
Website: www.encompass.com

Brand new = $50.00.

There's a used one on eBay for $18, but the seller won't respond to my inquiry asking if the stand includes the D ring screw.

So, the only logical, economical option is the Amazon stand, which will give it more adjustability.

 

[nlinecomputers]

Amazon is not the only option. Any Vesa mount stand will work.

 

[timeshifter]

Get yourself one of these

https://smile.amazon.com/gp/product/B00MIBN16O/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I've got two, one for each monitor on my desk, and can switch them back and forth between gaming mode and work mode