lcoughey
Well-Known Member
- Reaction score
- 2,333
- Location
- Ontario, Canada
So, although my experience with Bluehost hasn't been perfect, they haven't really been any worse than past hosting providers I've used over the years. As I was up for renewal, I decided to upgrade to the Business Pro Cloud service as I was told it would be faster and more stable:
I cannot tell you how shocked I was to get a jetpack message last night at 9 telling me that my site was down, followed by another message an hour later telling me that I might want to contact my host. Sure enough, 14 hours later, my site is still down and they have no ETA or explanation as to why the "more reliable" servers with "failover technology" has failed.
Fortunately, I was able to setup a page on my in-house server about my site being down and providing our phone number to contact us.
I recognize that things happen, but did I make a mistake by staying the course with Bluehost?
The funny thing is, after I enabled my dummy page, jetpack was pleased to report to me that my server is back online. Unfortunately, it was referring to the dummy page and not my actual website.
On my to do list. Figure out how to setup and import my wordpress site on my qnap so that I have a full backup copy of my site to switch over to in the future.
On the cloud your website is more reliable. Your data is automatically mirrored across three distinct devices. Should hardware issues arise at one, our failover technology automatically designates one copy of your website to keep functioning while the other two copies work to rebuild.
On Friday, I set the switch over to happen through the night. Sure enough, with a couple of A-Record updates on my DNS, we were sailing on the new servers.No more long load times. Along with premium hardware and low-density servers, our cloud platform includes a varnish caching layer and global cdn to ensure your server resources are focused where they should be. Static website content is managed more efficiently so dynamic requests can be processed quicker than ever.
I cannot tell you how shocked I was to get a jetpack message last night at 9 telling me that my site was down, followed by another message an hour later telling me that I might want to contact my host. Sure enough, 14 hours later, my site is still down and they have no ETA or explanation as to why the "more reliable" servers with "failover technology" has failed.
Fortunately, I was able to setup a page on my in-house server about my site being down and providing our phone number to contact us.
I recognize that things happen, but did I make a mistake by staying the course with Bluehost?
The funny thing is, after I enabled my dummy page, jetpack was pleased to report to me that my server is back online. Unfortunately, it was referring to the dummy page and not my actual website.
On my to do list. Figure out how to setup and import my wordpress site on my qnap so that I have a full backup copy of my site to switch over to in the future.