Best cloud backup software w/ affiliate program?

minc3d

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I want to get an opinion from techs who are using online cloud back services for customers, who happen to use an affiliate program from that vendor. We are getting into cloud backup more heavily these days and I'm sick of recommending CrashPlan when they don't want to offer any commission for home level clients we sign on. Good service; bad partner relationship approach they have.

What else are most of you using? I'm itching on going full blast with Mozy, but moved to CrashPlan because of some grievances with them years back.

I've heard the pitch from SOS Online Backup and do not like their approach in pre-purchasing storage and reselling it. I want the prospective cloud company to handle all billing aspects, and just give me a kickback for the sale. I don't want to be in the billing & nagging business for this particular need.

I know there are so many alternatives these days it makes your head spin. Any solid recommendations on cloud backup providers with solid partner or affiliate programs are appreciated!

Some wants I have in a prospective provider:
- Offers commissions on both home and business level purchases
- Offers sales of their service as a commission; not as a reseller agreement so we don't have to manage billing for the customer.
- Has phone support the customer can call if issues arise and they do not want to pay us for the support time.
- Is Mac and Windows capable.
- Has competitive pricing on the levels of CrashPlan, Mozy, Carbonite, etc.

Thanks all.
 
The highest margins are going to be if you host your own. Like we are, we host our own with Crashplan Proe.

On one account we charge $250 month to backup 315gb compressed to 209 GB. It cost us $60 for the year in a license. Bandwidth doesn't cost us any extra since we have unlimited bandwidth with our ISP anyways.
 
I've been very happy with Carbonite.

I signed up with their reseller plan and use it myself ... very happy with the end result.
 
Cloudberry with Amazon S3 (and Glacier where applicable) has produced good margins for me. I also like having more access and control over my customers data then you get with services such as carbonite.

*I originally missed where you said you didn't want to deal with billing, etc.
 
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have you checked out backblaze?

They have an affiliate program it's what I'm using, I'm like you I don't want to deal with buying upfront licenses or having to deal with billing. I'll take whatever kickback they give me for sales and if I'm helping a customer set it up while I'm onsite I'll get the extra 15 or so minutes service time that it takes to help with sign up and installation that I can bill for. There's no limits on file size, type, or bandwidth.
 
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The highest margins are going to be if you host your own. Like we are, we host our own with Crashplan Proe.

On one account we charge $250 month to backup 315gb compressed to 209 GB. It cost us $60 for the year in a license. Bandwidth doesn't cost us any extra since we have unlimited bandwidth with our ISP anyways.

Sorry to bring up a slightly old thread. Are you saying you are hosting this service on your own machines ? I have machines scattered around the country (windows, Linux, FreeBSD) and some of them are practically idle in both CPU and network usage (most hosting accounts don't each much resources) and if I could host backup solutions that are easy to resell, have a good GUI and good tech support (from reseller to backup company) this could be a good way for me to bring in more money on each server.

Would you say overall it has not caused your customers any hassle with the software or backup/restore issues ?
 
Sorry to bring up a slightly old thread. Are you saying you are hosting this service on your own machines ? I have machines scattered around the country (windows, Linux, FreeBSD) and some of them are practically idle in both CPU and network usage (most hosting accounts don't each much resources) and if I could host backup solutions that are easy to resell, have a good GUI and good tech support (from reseller to backup company) this could be a good way for me to bring in more money on each server.

Would you say overall it has not caused your customers any hassle with the software or backup/restore issues ?


This is an awesome product. GUI is great, they even offer an app for customers to use if you want them to, to sign in and restore a file. If you have ever used crashplan, It looks exactly the same, you even can brand it yourself if you want. Take a little bit of know how on your part to get it going, but support is great. Compression btw, is unbelievable.
 
This is an awesome product. GUI is great, they even offer an app for customers to use if you want them to, to sign in and restore a file. If you have ever used crashplan, It looks exactly the same, you even can brand it yourself if you want. Take a little bit of know how on your part to get it going, but support is great. Compression btw, is unbelievable.

Knight....mind typing out a few details please? When I looked at Crashplan itself...it seemed more aimed at laptops, desktops....doing typical home user stuff like My Documents 'n My Pictures.

I couldn't find info on fully supporting "servers"....true server operating systems, being able to backup up AD (system state), among other things. I called their sales and spoke with someone...he was soooo freaking snotty..."oh, we really just backup desktops and laptops...we're not what you're looking for!"

So maybe someone with experience with the product can help us. What I'm looking for is a product to fill in our "entry level" backup product...to do basic backup of a server...AD and files. Nothing complicated like Exchange or databases. At that entry level price that JungleDisk is doing now...15 gigs for 20 bucks a month, that kinda price range. Our mid level and high end backup is filled with Dattos Alto and Siris..which we're incredibly pleased with.
 
Knight....mind typing out a few details please? When I looked at Crashplan itself...it seemed more aimed at laptops, desktops....doing typical home user stuff like My Documents 'n My Pictures.

I couldn't find info on fully supporting "servers"....true server operating systems, being able to backup up AD (system state), among other things. I called their sales and spoke with someone...he was soooo freaking snotty..."oh, we really just backup desktops and laptops...we're not what you're looking for!"

So maybe someone with experience with the product can help us. What I'm looking for is a product to fill in our "entry level" backup product...to do basic backup of a server...AD and files. Nothing complicated like Exchange or databases. At that entry level price that JungleDisk is doing now...15 gigs for 20 bucks a month, that kinda price range. Our mid level and high end backup is filled with Dattos Alto and Siris..which we're incredibly pleased with.
This appears to have been changed recently. I recently look at their Pro option and found that servers are now covered, it says it supports 2003, 2008, 2008R2 and 2012. So I tried it out and sure enough it is installed on my 2008R2 file server at home. I also have it on my two workstations. I signed up to be an agent partner just this past weekend. I would love to be able to rebrand the actual client so I will look into the ProE option too.

Just spoke to my colleague and the SQL/Exchange stuff still isn't there yet although it is on their road map.
 
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This appears to have been changed recently. I recently look at their Pro option and found that servers are now covered, it says it supports 2003, 2008, 2008R2 and 2012. So I tried it out and sure enough it is installed on my 2008R2 file server at home. I also have it on my two workstations. I signed up to be an agent partner just this past weekend. I would love to be able to rebrand the actual client so I will look into the ProE option too.

Just spoke to my colleague and the SQL/Exchange stuff still isn't there yet although it is on their road map.

I recall it was able to install on a Server OS before...but can it actually backup sysstate, and does it run as a service?
 
I recall it was able to install on a Server OS before...but can it actually backup sysstate, and does it run as a service?

It will not backup the system state, only files right now. Honestly I still use image software for that task and prose for the files. Although you do play with more important servers than I do. Mine only have SQL databases and files.

I think I remember you posting you have used vembu, well this is miles ahead when it comes to functionality.
 
Does anyone have any new information relating to these partner programs?

I saw that CrashPlan has relaunched their partner program but it is anti-small business because it still requires you to purchase minimum licenses up front:

https://www.crashplan.com/enterprise/partner/

Frustrating that there is such a lack of good backup partner programs that do not require up front minimums or that exclude residential services!
 
The highest margins are going to be if you host your own. Like we are, we host our own with Crashplan Proe.

On one account we charge $250 month to backup 315gb compressed to 209 GB. It cost us $60 for the year in a license. Bandwidth doesn't cost us any extra since we have unlimited bandwidth with our ISP anyways.

+1 on this.

If you're looking to make a long term investment I'd follow Knightsman's advice and host it yourself with Crashplan Pro and just rebrand it.

If you only want to be able to offer the service to make yourself look better then go with a affiliate.
 
have you checked out backblaze?

They have an affiliate program it's what I'm using, I'm like you I don't want to deal with buying upfront licenses or having to deal with billing. I'll take whatever kickback they give me for sales and if I'm helping a customer set it up while I'm onsite I'll get the extra 15 or so minutes service time that it takes to help with sign up and installation that I can bill for. There's no limits on file size, type, or bandwidth.

You guys showed up in my search. Is BackBlaze still work looking into?

Rick
 
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