Apple is selling parts finally to repair shops.

[kwest]

Wonder what we will have to do to sign up and qualify. Also I bet they will charge crazy prices.

https://www.cnbc.com/2019/08/29/apple-to-provide-independent-repair-shops-with-iphone-parts.html

 

[Porthos]

Apple said the new program is free to join but that shops will be required to have an Apple-certified technician who has taken a preparatory course provided by the company.

 

[phaZed]

So, you have to get the AppleCare Technician Training for $299 (2-3 weeks availability?) and then get the Pearson VUE Exam that expires in 48 hours - that Apple says on their site you can take 24 hours after your first failure... looks like you get 2 tries and you get to pay again.



Apple's site is down right now.. so I can't even follow the motions..




And this is at the bottom of the Applecare Technician Training site (If this is what we can look forward to, well...)



Then, even if you take the Training and the Exam, it states on Apple's site https://support.apple.com/en-us/HT205332




Hmmm... Amazing what happens when a company is looking at Billions in losses due to court cases... we'll see how this plays out.

 

[sapphirescales]

View attachment 11072

Then, even if you take the Training and the Exam, it states on Apple's site https://support.apple.com/en-us/HT205332

View attachment 11073


Hmmm... Amazing what happens when a company is looking at Billions in losses due to court cases... we'll see how this plays out.

This is understandable. Certifying the skills of a technician and entering into a business agreement with a technician are two entirely different things. You have to get Apple Certified before you can become Apple Authorized. You can't do one without the other.

I'm not Apple Certified or Apple Authorized. Looks like I may have to do that. Depends on pricing though. If those $80 RAM upgrades they're selling for $400 are any indication, Apple is just going to make parts unaffordable so that no one will actually go through with the repairs. Smells like another lawsuit to me. Apple is such a sleazy company trying to use a technicality to avoid actually having to offer their repair parts to third party technicians. Hopefully they offer more than iPhone screens. I want to be able to purchase MacBook parts.

They will probably make you get re-certified every freaking year to bilk $300/year out of every single technician. Sounds like a typical Apple move to me.

 

[cyabro]

As an ex-apple Authorised service provider and apple certified tech I can tell you now it won’t be worth the time and money to do this.

 

[14049752]

Dealing with their paperwork and reporting to turn around the bad exchange parts, and checking/disputing invoices and making sure you keep up with their service standards will be a full time job in itself. Apple's paperwork and required testing for (ASPs) will be too much to deal with for most small shops.


(which isn't to say that I don't support Apple in their change in policy...I totally do. It's a start in the right direction for them. I'm hoping the program is a huge success and they expand it and open it up considerably.)

 

[Your PCMD]

So, you have to get the AppleCare Technician Training for $299 (2-3 weeks availability?) and then get the Pearson VUE Exam that expires in 48 hours - that Apple says on their site you can take 24 hours after your first failure... looks like you get 2 tries and you get to pay again.
View attachment 11070


Apple's site is down right now.. so I can't even follow the motions..

View attachment 11071


And this is at the bottom of the Applecare Technician Training site (If this is what we can look forward to, well...)

View attachment 11072

Then, even if you take the Training and the Exam, it states on Apple's site https://support.apple.com/en-us/HT205332

View attachment 11073


Hmmm... Amazing what happens when a company is looking at Billions in losses due to court cases... we'll see how this plays out.

I posted some of that on Rossmann's video. Curious as to what he may say.

 

[Markverhyden]

Unless Apple engages in realistic part pricing, as in what the market will support, this will go no where. Apple has a long history of failing to understand the spares market. The last time they tried something like this was in the late 90's. They licensed a handful of companies to make PPC machines but still forced them to limit spares availability. Meaning Jane Doe couldn't call up and just buy a replacement logic board.

Personally I don't have much faith that Apple will make significant changes. Even on the door step of failure, back when Bill Gates invested some $150 million in Apple, they were doing nothing about the spares and repair business. The only reason they are still around is that the iMac and then iPod served as a bridge until, luckily for them, the smart phone technology picked up pace.

 

[Porthos]

There are only doing this to be able to say it is available and they are not "restricting parts" Not that many will ever be able to financially pull it off.
Still blocking avarage users from genuine apple parts and keeping the current status quo in effect (the current asp's and the apple stores in control).

 

[timeshifter]

Sounds like it's a big investment / commitment to be able to buy parts. How is that different that becoming a regular Apple certified facility?

Does HP, Dell or Samsung sell logic boards to anyone?

 

[Markverhyden]

Does HP, Dell or Samsung sell logic boards to anyone?

From past experience one can order things like that directly from some OEM's. As long as they are in stock. That's the catch.