Anyone use techinline remote support?

[krtechsolutions]

So today i had a client that i was not able to access her machine with teamviewer, showmypc or join.me, however I did a quick google and found techinline and did the try it free for 15 days, and it worked great it mostly web based.

The client had norton and windows 7 and no UAC or norton alerts at all.

 

[techoftheday]

yes, I've been a long-time user myself. Works like a charm, especially when it comes to computer-illiterate clients at the other end who are difficult to walk through the connection process of some similar tools (such as LogMeIn). This one is dead-simple to use

 

[hozdaman]

I also use it too and like the ease of use for the client. Plus I really like the customization that can be done as well.

 

[Argzurc]

GotoAssist

Anyone used Gotoassist and how Techinline compares with this?

Thanks

 

[MikeTheTech]

You know, I tried TechInLine out, and it seems a lot slower than others (like LogMeIn Rescue.) Your thoughts?

 

[gooseman8433]

I have used techinline's service and like it. I did not really notice a big speed difference, I also use teamviewer and logmein. I do like techinline's pricing setup and that you can do the custom branding even with the pay per session option for those with sporadic remote support requests. The one thing I would like to see in it, that it doesn't have, is reboot into safemode and reconnect while in safe mode. I have found that very useful with logmein and teamviewer, but techinline does make it easy to connect remotely to a novice user and help them out.

 

[cpaul123]

krtech - were you able to figure out why teamviewer and others didnt work? just curious...i just purchased teamviewer after testing it out for a few months.