Acronis True Image Can't Find Image When Restoring from DVD

[dhrandy]

I'm testing Acronis True Image 2009 to use when backing up and making restore disc for customers. I did a test run with backing up and restoring from an external hard drive with no problems. I created a Restore DVD with the One-Click option and the disc was created. I'm using an external hard drive with the restore DVD and tried testing the restore One-Click DVD method. It boots up and I get to the One-Click menu and when I select One-Click, it can't find the image on the DVD. Any idea why? I did notice the image on the DVD was H drive, but I don't think that should make a difference. I no the image is their (I can see it on my other computer). Thanks for any help.

 

[dhrandy]

Update: I don't guess you can restore an image from a USB DVD optical drive. At least not on my test computer. I plugged in my DVD drive from my other computer and successfully restored the image. Acronis True Image 2009 is an awesome program.

 

[purple_minion]

Hmm... well that would make it interesting then if they don't haev a dvd drive! Did you try it on different hardware to see if the usb DVD wasn't compatible? You can do network backups too I believe.

If you need a freebie partimage on systemrescuecd does backups as well. Also PING, Parted Magic, Clonezilla Live, G4L.

 

[Skyhooker]

I would call Acronis tech support, or at least check their website - seems odd that it wouldn't see the image on USB. I called them a while back with pre-sale questions, and they were very helpful.

 

[abe]

did you have the external dvd drive in the computer when you booted the computer, you have to do that when using boot cd's ( I understand that's what you used )

ok just reread your post it seems like you booted from the dvd so you had it in ofcourse. I would call tech support.
Abe

 

[dhrandy]

I'm too worried about the problem. I just wanted to make sure that the restore cd worked as described. So if I make a customer a restore cd, that it works with their CD/DVD drove. I'm not worried about it working from my USB drive. Thanks for the suggestions.

 

[purple_minion]

I'm too worried about the problem. I just wanted to make sure that the restore cd worked as described. So if I make a customer a restore cd, that it works with their CD/DVD drove. I'm not worried about it working from my USB drive. Thanks for the suggestions.

I've seen quite a few machines that don't have a dvd drive. Why they don't include one when the computer really isn't more then a few years old I dunno. I have had one for a long time and they weren't that expensive even then!