Acer Aspire 5535 - Black screen

[Steve202]

Got an Acer Aspire 5535 in for repair at the moment with a black screen. I don't think its a problem with the screen or inverter but more the gpu/motherboard.

Having a quick look around Google and several website suggest a problem with the gpu and all the fixes are remove the heatsink, reapply some thermal paste, run the laptop for 10 minutes without the fan to get hot, then turn it off to let it cool down.

Anyone had any similar experiences with Acer's and black screens?

 

[NYJimbo]

... all the fixes are remove the heatsink, reapply some thermal paste, run the laptop for 10 minutes without the fan to get hot, then turn it off to let it cool down.

I really don't think you want to run the CPU for 10 minutes without a fan.

Most laptops will not run without a fan or will shut down. Besides any "fix" like this, if it worked, will last a few hours or days.

 

[Steve202]

I really don't think you want to run the CPU for 10 minutes without a fan.

Most laptops will not run without a fan or will shut down. Besides any "fix" like this, if it worked, will last a few hours or days.

That's what I thought, running it without the fan would kill it Was thinking there is no way this could be the fix

 

[Martyn]

You've obviously tried an external monitor Steve to no avail?

 

[Steve202]

Yeah Martyn, nothing. Which makes me believe its the gpu/motherboard.

 

[Martyn]

I've got an Acer Aspire V5 apart here with the same problem. Just over 2 years old!

 

[B-MASTER]

I Had the same issue with a samsung 3D I7 system this morning, all tests pointed to the GPU so i went ahead and striped down the system. i ended up reballing the GPU (long arduous process) but it is working perfect now. not my favorite job reballing GPUs but in this case the spec made it worth the work

 

[Steve202]

I've got an Acer Aspire V5 apart here with the same problem. Just over 2 years old!

Seems to be a common issue with the model I've got in. Not surprised though as the only thing keeping the gpu cool was a piece of foam and the heat sink.