A slow start. How did it start for you?

hardtoremember

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So we officially opened on June 1st of this month after everything was in order making sure we had all of the supplies, licensing and advertising lined up. As soon as our Google Adwords went live we were ready to go. Our advertising was out weekend before last.

I have had about 5 jobs since June 1st, 3 of them were from Adwords and one a business reference from my wife. I am not really one to be easily discouraged but I have a lot of money into this now and even more hope.

I really love hearing peoples stories on this site. They are all a little different and I love to see things from other people's perspective.

So my question to you all is, how did it start for you?
How did your first 3 or 4 months go for you?

I forgot to mention that I am in Las Vegas and we are mobile with no store front. Population for Las Vegas and 2 adjoining cities is about 1.8 million.
 
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Well I don't have a storefront but it started really slow for me. About 1 customer every two weeks for the first couple months. Then about 1-2 per week for a few months. It was then up and down for a long time between 2-5 per week. Now (a year since starting) I average 4-7 customers per week.
 
I have to ask this, but did anyone here advertise in the local papers when you all got started?
 
I started on June 1st as well. I have advertised in the local papers(2) and a twice yearly town business directory delivered last week. I have nothing from the advertising as yet and I have repaired 1 desktop, 1 laptop and have 1 desktop awaiting a part. All of them were from known people. :(
 
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I have to ask this, but did anyone here advertise in the local papers when you all got started?

Yes, and it was a complete waste of money. Sure I got some calls from it (no money lost), but I didn't realize how expensive it was compared to other forms of advertising. $86 for one month for a 3 line text only ad in the classifieds. My first phone book ad was $80/month for a full color quarter page ad.
 
I remember when I opened up shop. It was slow at first. I had maybe 5 phone calls every week and a few customers. Got a few business accounts but business was still relatively slow. Then, I found the best piece of advertising in my area...The local phone book's yellow pages. That took everything to another level. I'm 18 months in and the phone books compete just as hard as referrals. I had a lot of money in this as well, but over time, it will pay for itself.

Be encouraged!:D
 
Next question.. Does everyone here live in small towns or large cities? I live in New York City. One publication goes out to all the 5 boros of NYC, and the other one will go out to just one of the boros.

I completely understand that this form of advertising is a hit or miss. Can always write this off as a business lose..lol..
 
I live in a town of about 35000 people. The circulation of the local papers are 6000(paid for) and 15000(delivered free)
 
I started in April 2003 and it was slow back then and I'm still not happy with the amount of work I'm getting in!

I had no idea what I was doing, and didn't have the excellent resource and community of Technibble :)
 
I started in April 2003 and it was slow back then and I'm still not happy with the amount of work I'm getting in!

I had no idea what I was doing, and didn't have the excellent resource and community of Technibble :)

Yes the technibble community is an incredible resource to be part of.. I agree with you 100%%%%%
 
Ever since I opened the doors my place has been incredibly busy.

I've already moved to a larger place, and I'm looking at hiring some full-time help really soon. [haha, and we're looking at moving to an ever bigger space before the end of next year, hopefully]

Our town has about 9,000 people and really needed a (higher quality) tech shop.

(we'll be hitting a full year of being in business in less than 12 days)
 
I'm based in las vegas as a mobile tech, what gets me are the people who want to save money and not pay for experiance, and shoot at the crap techs first. I'm only part time as iv been slow the past 4 months iv pushed going full time off until november. And my car was broken into so iv started from scratch again.

Since you live in vegas I will not help you out. Jk no I'm not like that. We have close to over 100 other techs in the phonebook (just the vegas region not including henderson) and about 300 other pizza techs. I'm sure any other bigcity has the same issue. Just like the longer lasting techs you just need the brand yourself to be the why would I go to you guy. I get 85% of my clients from just word of mouth the other 15% is from the place I work at by taking the customers where our tech service can't help.

Did this from my phone sorry for the typos
 
I'm based in las vegas as a mobile tech, what gets me are the people who want to save money and not pay for experiance, and shoot at the crap techs first. I'm only part time as iv been slow the past 4 months iv pushed going full time off until november. And my car was broken into so iv started from scratch again.

Since you live in vegas I will not help you out. Jk no I'm not like that. We have close to over 100 other techs in the phonebook (just the vegas region not including henderson) and about 300 other pizza techs. I'm sure any other bigcity has the same issue. Just like the longer lasting techs you just need the brand yourself to be the why would I go to you guy. I get 85% of my clients from just word of mouth the other 15% is from the place I work at by taking the customers where our tech service can't help.

Did this from my phone sorry for the typos

Good to know another tech in Las Vegas. I am actually in Henderson. What is your main focus area in Las Vegas if you don't mind me asking? I'm not really discouraged but just curious how things started for everyone. I love doing this so I am not giving up.
I agree with the branding. I can't expect people to be lining up for service from a company whose name they have never heard of. I truly believe that once I get us "out there" a little more it will be pretty good. I don't want to get really big fast but I would love to grow at a nice pace.
I am mobile too but full time.
 
Any where west of the I-15, I have been pushing for clients its one of those I have a full tine job iv been at for almost 4 years doing pretty much nothing and getting paid, so I don't want to flop yet, until my tech side picks up to about 75 (28 now) repeat clients, I want to aim at business related, but I have also been looking for a reliable partner. Being where I work now I do get those people who need there computer fixed now at the moment and I hate sending them to the guys up the street, and would rather shoot them to my partner and still make money for our business. And I do have those business clients who also need the fix now and I cantgmake it to them I have lost about 8 of them to other techs, it wouldn't hurt so bad but I loose them to the over night ones who last for like 3 months and vanish.
 
So we officially opened on June 1st of this month after everything was in order making sure we had all of the supplies, licensing and advertising lined up. As soon as our Google Adwords went live we were ready to go. Our advertising was out weekend before last.

I have had about 5 jobs since June 1st, 3 of them were from Adwords and one a business reference from my wife. I am not really one to be easily discouraged but I have a lot of money into this now and even more hope.

I really love hearing peoples stories on this site. They are all a little different and I love to see things from other people's perspective.

So my question to you all is, how did it start for you?
How did your first 3 or 4 months go for you?

I forgot to mention that I am in Las Vegas and we are mobile with no store front. Population for Las Vegas and 2 adjoining cities is about 1.8 million.

What sort of CTR % do you have on your adwords campaign?

What hits are you getting to your website?

I'm only out on my own the same amount of time as you & have got about 10 jobs from adwords. Word of mouth has been good to me as well. I did re-do my adwords after about 2 weeks and did see a slight increase in CTR%.
 
I started a few months back doing repair on the side. I am kinda letting my company take care of it self, for I am not trying to make this a full time job. I found out last week that I really do not care to work on computers from 8-5 at my full time job, and then come home and have to work on residential machines till 11PM+ at night. So after last week where I had several machines, I am very content with the trickle of machines I do get, and really not caring to get a whole on onslaught on business going.
 
I started a few months back doing repair on the side. I am kinda letting my company take care of it self, for I am not trying to make this a full time job. I found out last week that I really do not care to work on computers from 8-5 at my full time job, and then come home and have to work on residential machines till 11PM+ at night. So after last week where I had several machines, I am very content with the trickle of machines I do get, and really not caring to get a whole on onslaught on business going.

That's too bad. It's funny how a job can ruin a passion. Have you ever thought about just doing your computer business full time? That way you wouldn't be burned out. I know you've spent quite some time getting this going. I gotta tell you, it's rough but I couldn't be happier being my own boss.


Now, as far as this thread's discussion goes:

I started up my business in March. I worked out of my home with basically word of mouth and door to door business advertising. I was only doing a job hear and there. It was really discouraging. I moved into my office about 6 weeks ago and that was about as slow as it was from home. Up until last week. Since last week I've been getting 1-3 computers in the shop ever other day or so. Seems I've been quite busy and the cash flow is starting and it feels good. The people that have came in have been happy and spread the word, which is how everyone seems to be finding me now. There is no other shop in town and people just didnt' realize I was here. My phone book ad doesn't come out till October so I didn't expect much until then. I worked on my website SEO and I'm number one in Google for my area. Once you get a couple good clients who know a lot of people, your name spreads quick. These are people who have had a virus or something for a long time because there was no one around to fix them.

It's very encouraging to start seeing multiple computers on the bench and going to the bank every other day to deposit checks. I was barely holding on. Barely keeping gas in my car and behind on all my bills. I was kind of worried when I told my first customer that it would be $99 to de-virus his computer. I had always done it for around $40-$50 before. I wanted his business, but I also wanted to make enough money to survive. What a huge relief I felt when he said ok like it was nothing. When he came to pick up his computer he dropped another one off for the same thing. That is the kind of customer I was looking for. I stuck to my guns about my price, even though I was really nervous. This week and last week have brought me in enough money to catch up on most of it and put gas in my car. I even got to go to Subway and get a Steak & Cheese sub!! mmmmmmm

From the day I moved into my office I have treated this like a job to stay focused. Even though there were no customers for a long time I was still in the shop during my business hours. I spent that time refining my processes and forms, preparing my software tools, creating my office's "feel", preparing literature regarding my business, working on my website, and working on advertising. The past week & a half has really energized me and boosted my self confidence. All the sacrifices I have made and the rough struggles are starting to pay off. Keep at it. Most computer business fail because they either charge too little or can't stick out the slow start.

PS. I love hearing stories of startups too.
 
That's too bad. It's funny how a job can ruin a passion. Have you ever thought about just doing your computer business full time? That way you wouldn't be burned out. I know you've spent quite some time getting this going. I gotta tell you, it's rough but I couldn't be happier being my own boss.


.

Well I work as Tech for a company. I highly prefer being a corporate tech more than I do working for myself on residential machines. My goal is to become a network admin or engineer for a company.
 
What sort of CTR % do you have on your adwords campaign?

What hits are you getting to your website?

I'm only out on my own the same amount of time as you & have got about 10 jobs from adwords. Word of mouth has been good to me as well. I did re-do my adwords after about 2 weeks and did see a slight increase in CTR%.

I need to work on that a little more. There's a lot to do still.
 
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