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Getting Paid on Time as an MSP

Having trouble getting paid on time as an MSP? I share one super simple tip to improve your chances without nagging your client.

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Selling Your Managed Services – When is the Best Time?

  • 09/20/2017

Business customers who still rely on break-fix can be the most difficult to convince to switch onto managed services. Some may still live with the “if it ain’t broke, don’t fix it” philosophy.

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How to Avoid Late Payments in Managed Services

  • 09/06/2017

You might have envisioned your managed service business as a smooth sailing trip. But when it comes to late payments, reality hits you soon enough. Even if you do an excellent job every time, somehow that

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How to Deal with Three Common Objections When Selling Managed Services

  • 07/19/2017

“We’re okay with the way things work right now.” Hearing objections from your prospects can be scary and nerve-racking. Objections can turn your sales pitch into a dead end if you aren’t

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How to Avoid Customer Bill Shock After a Remote Repair

“Why did I receive a bill for just a five-minute quick fix?” If you hear or read something like above, it’s understandable to feel upset. It can be outrageous when your customers expect you to

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Five Questions to Ask Every Client to Grow Profit

To grow profit in your business, you need to keep great relationships with clients. One way you can do this is to ask the right questions. If you remember to ask these questions to every client, you enlist

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The Right Ways to Set Pricing Based on Competition

  • 08/05/2016

Unless you’re volunteering, making money is the point of being in business. The pricing for your services, though, is hard. You’ll need to consider what others are charging in your area to set, and

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